The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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The Department of Education and Training is offering financial assistance to 15 to 21 year olds who are, or have been, in out-of-home care to cover the cost of vocational education and training. The What's Next OOHC Fund is designed to strengthen learning and employment pathways for young people...
On 9 August 2017, the Minister for Communities, Women and Youth, Minister for Child Safety and Minister for the Prevention of Domestic and Family Violence introduced the Child Protection Reform Amendment Bill 2017. The Bill proposes important changes to Queensland's child protection laws and...
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The Queensland Council of Social Service is holding information sessions on how to save money on power bills - during August, September and October. Switch On... in your community is open to anyone in the local community to learn more about their energy costs. Are you receiving all the government...
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PERSONAL LIABILITY UNDER THE FAIR WORK ACT – How scared should you be? Last year the Fair Work Ombudsman ran an extensive audit campaign in the Health Care and Social Assistance Industry, including many community service organisations. Of the businesses audited, approximately 39 per cent were found...
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Pro Bono Australia have launched Civil Voices, a survey to find out the social sector's perspective on the current state of advocacy in Australia. The organisation have said participation in the survey is essential for a holistic insight into the sector's ability to advocate on matters of public...
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Queensland Government media release A fresh food rescue organisation is set for a boost, thanks to a new refrigerated van funded through the Palaszczuk Government’s $2.5 million Dignity First Fund. Treasurer and Member for Mulgrave Curtis Pitt said OzHarvest Limited received $294,000 in the latest...
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Celebrating a Queensland for all ages , Seniors Week 19-27 August 2017, provides the opportunity for older Queenslanders to explore programs and services, events and activities, connect with people of all ages and backgrounds, to celebrate the many contributions older people make in their...
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The Workability forums will bring together a broad range of key stakeholders from across the disability sector. The aim of the forums is to explore, share and hear insights and work collaboratively to develop strategies and assist in ensuring that we have the right NDIS Workforce, with the right...
A major church and community services organisation is poised for continued growth with the appointment of its new leader. Dr Paul Scully has commenced as Chief Executive Officer of Churches of Christ in Queensland. Board Chair Gary Edwards welcomed Dr Scully to the role, saying he brings a deep...
The Queensland Family and Child Protection Commission (QFCC) have a range of resources and information to support professionals to navigate the child protection system. The resources allow professionals to have the information they need so children, families and communities are safe and able to...

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 Charles Clowes
Author: 
Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

The...

Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

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Author: 
Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • funding
  • ...
Logan women
Author: 
Stacey Ross, Manager of Logan Women’s Health & Wellbeing Centre Inc.

The Queensland State Budget was released last week and has met with a generally positive response from the community service sector.

Stacey Ross from the Logan Women's Health & Wellbeing Centre gives her perspective on how the budget measures will affect their clients.

...

Bartley Hassall
Author: 
Bartley Hassall, 3rd View Consulting

We all notice great Customer Service. We love it when individuals go out of their way to deliver a positive experience, no matter what it takes. When we talk about Customer Focus, we are talking about the organisation more holistically. Do our...

Capability sign
Author: 
Len Airey, DCA Advisory Services

Strategic capability is about capacity, resources and skills that will enhance and improve the long-term sustainability of an organisation. Long-term sustainability, requires people to think differently about their future - not to look at the future through the prism of the past but to get all...

Deception Bay Community Youth Programs
Author: 
Brooke Reynolds, DBCYP

Deception Bay Community Youth Programs (DBCYP) is a community organisation that provides whole of life support for young people in Deception Bay. 

DBCYP have developed the iCreate program as a means to effectively engage young people...

Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

Outcomes Working Group February 2015
Author: 
Richard Fahy, Lutheran Community Care

Lutheran Community Care’s vision is aligned to making quality of life better for the clients we serve. In the light of this it is important to us that we can also quantify what has changed for the client since they have been using our services. Through adopting an outcome-based framework we seek...

Nandjimadji art group
Author: 
Shelley Dunlop, QCOSS

You can now access a series of resources that showcase best practice HACC Aboriginal and Torres Strait Islander service delivery models. 

The three booklets tell the stories of innovative and positive service delivery practices that meet the cultural needs of their...

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