The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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Queensland Government media release More eyes will be on Queensland children to ensure their safety, with mandatory reporting across the early childhood and education care sector starting from July 1 2017. Under Mason’s Law, professionals working in the early childhood and education care sector...
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Queensland Government media release The Palaszczuk Government will highlight the roll-out of a state-wide social cohesion program with bold We Are Queensland television and online advertising, along with a social media campaign. The TV ad features young Queenslanders from different backgrounds and...
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Queensland Government media release Queensland’s third Social Benefit Bond (SBB) – the Youth CONNECT SBB will tackle youth homelessness, announced Queensland Treasurer Curtis Pitt today (Friday 30 June). “The Youth CONNECT SBB represents a key milestone for the Palaszczuk Government and our...
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Queensland Government media release Young jobseekers and recently employed young workers in Townsville are set to benefit from a new mentoring program to help them gain and retain employment. Employment Minister Grace Grace announced the $900,000 Sticking Together pilot program would soon be rolled...
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The Queensland Government has launched a new youth campaign, ‘ Stop the Hurting – End Domestic Violence ’. The campaign created by youth for youth (12 to 17-year-olds) provides an opportunity for Queensland teens to have their say and take a stand against domestic and family violence. It is...
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The Queensland Multicultural Awards recognise the valuable contributions of Queenslanders who support and promote a united, harmonious and inclusive Queensland community. The awards are a highlight of Queensland Multicultural Month. This year’s theme is Creating Welcome, Building Opportunity and...
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The Queensland Ombudsman is an officer of the Queensland Parliament that investigates complaints about the actions and decisions of state government departments and agencies (including state schools and TAFE), local councils and publicly funded universities. The complaints assessment and...
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The NDIS workforce forum in Bundaberg and Wide Bay will bring a broad range of key stakeholders together to hear, explore and share insights and stratagies to ensure that the Bundaberg and the broader Wide Bay NDIS region has the right NDIS workforce. The forum details: Where: Sails Room, The Waves...
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Queensland Government media release The Queensland Government today released the Women’s Budget Statement in recognition of the important contribution of women to the state’s economic future. Minister for Women Shannon Fentiman released the Women’s Budget Statement at the ANROWS National Symposium...
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The National Disability Services (NDS) is highlighting the National Disability Insurance Scheme's (NDIS) new Supported Independent Living Tools (SIL). From 1 July 2017 there will be a new process for SIL quotes for first plans and plan reviews. All providers in NDIS rollout areas be required to use...

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The Social Benefit Bond Program, Queensland Treasury

The competitive tender process for the Queensland government's new Social Benefit Bonds program has recently been launched, and the Invitation for Expressions of Interest (EOI) documents are available via...

Author: 
Jim Haywood, Centacare Brisbane

At a time of significant disruption in the community services sector, many organisations are rightly focused on defining their inventory and consolidating their market position. The idea of collaboration or partnership in an increasingly competitive market seems nonsensical to many agencies....

Board meeting seen from above
Author: 
Linda Hayes, Corporate Synergies Australia

In 2012, the Commonwealth Government established the Australian Charities and Not-for-Profits Commission (ACNC), with a remit to remove complex regulations and repetitive reporting burdens, to clarify the legal definition of charity, and to provide greater transparency for funders and the public...

Ring of paper children including some in wheelchairs
Author: 
Kristian Schader, Calxa

With the impending roll-out of the National Disability Insurance Scheme (NDIS) looming large in Queensland, some Not-For-Profit service providers in the Townsville region are expressing a feeling of isolation and of being somewhat disconnected.

Responding to this need, Calxa...

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Author: 
Stacy Field, Workforce Council

Strategic workforce planning is a process of taking a holistic and future focused look at your organisation, its service delivery and its workforce needs into the future. Whilst there is so much uncertainty in our environment, organisations can still explore what is and what could be, and make...

Balancing people and money
Author: 
Linda Hayes, Corporate Synergies Australia

There is a growing expectation for organisations to be able to quote the Unit Cost of every service, activity, output and outcome of each program, for each individual, to each government department.  This is already a requirement for child care and aged care, and will be introduced into the...

Human Rights for Queensland
Author: 
Aimee McVeigh, A Human Rights Act for Queensland

If a government is required to consider human rights while making decisions, a transparent dialogue with the people is created – the people can see their government cares about their rights.

When MP Peter Wellington supported the Labor Party to form government in February, they agreed to...

 Charles Clowes
Author: 
Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

The...

Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

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Author: 
Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • funding
  • ...

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