The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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Costing and pricing skill and knowledge is a key area for providers to improve business practices to operate in the National Disability Insurance Scheme (NDIS) environment. Together with Curtin University NFP Initiative, NDS has developed a practical and integrated Costing and Pricing Learning...
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A new Australian Consumer Law and Fundraising Guide has been released to support not-for-profits on how the Australian Consumer Law (ACL) applies to their organisations. The State and Territory regulators along with the Australian Competition and Consumer Commission released the 'Guide to...
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The Queensland Council of Social Service (QCOSS) has released a policy statement on the Federal Government's welfare reform bills. Their position reads as follows: QCOSS does not support changes to the social safety net in the Social Services Legislation Amendment Bills, (‘Welfare Reform’, ‘...
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Your invited to join the Queensland Council of Social Service (QCOSS) for their 2018 State Conference on 16 and 17 May to be part of a movement for change . They will focus on the stories we tell as organisations and as a community, and explore how we change the narrative and inspire more positive...
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The Australian Network for Universal Housing Design (ANUHD) has released a survey to identify the difficulties in finding livable housing. The Liveable housing design: the costs and benefits to Australian society survey will help to identify: the difficulties in finding livable housing the cost and...
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The Multicultural Queensland Charter sets out eight principles to achieve the vision of a harmonious, inclusive and united Queensland. See the charter in action in a series of eight films on the Department of Communities, Child Safety and Disability Services YouTube channel.
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Volunteering Queensland offers accredited training for volunteer managers with a Certificate IV in Coordination of volunteer programs. The qualification is appropriate for workers who are responsible for the coordination of volunteers within a program or organisation. Volunteer coordinators provide...
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Neighbour Day is celebrated on 25 March 2018 with the aim of fostering strong personal connections that last the whole year round. The aim of Neighbour Day is to build better relationships with the people who live around us, especially the elderly and vulnerable. Neighbours are important because...
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Accessing respite is important for carers and the person they are caring for, enabling them both to have a break. The Carer Gateway has information on a number of respite care services that may be available to access. Generally respite is planned in advance. This can help avoid stress build-up, and...
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Super early bird registrations are now open for the 17th National Volunteering Conference held 20-22 June 2018 at the International Convention Centre, in Sydney. The conference theme this year is 'Ignite, Invigorate, Inspire'. The 2018 conference will provide a forum for not-for-profit, managers of...

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Author: 
Angela Massey, QCOSS

On 8 December we celebrate Community Door’s 10th birthday.

Community Door was established as a gateway for community service organisations in Queensland to access key information and resources to help them in all aspects of their operations and keep them up to date with what’s happening...

Author: 
Lewis Atkinson, Haines Centre for Strategic Management

The traditional model of social and community benefits delivered by government, community groups, charities and the not- for profit sector, with some corporate philanthropy around the edges, has been slowing dying for some years now. 

Financial sustainability and/or independence is a...

Author: 
Dietmar Frick, QCOSS

Scamwatch is increasingly warning Australian small businesses and not for profits to beware of an invoice email scam.

The scam...

What do you need to succeed?
Author: 
Shelley Dunlop, QCOSS

Community Door hosts a number of useful tools and resources that can assist you with service delivery. These are all free and available for anyone to download. A few of the most popular tools are highlighted here.

...

Author: 
Lyne Mear, HR Advisor and Employment Advocate, Owl Industries

Is your support worker or carer a contractor or an employee? If you are managing your own care or support arrangement, this is an important question, even if your focus is to be free of mainstream service providers and be able to determine your own life. 

Although the...

The Womens Centre Cairns is a proudly feminist not-for-profit organisation that provides services to women and children at risk of domestic violence and homelessness. Drawing funding from the Department of Communities, Child Safety and Disability Services and Department of Housing and Public...

Author: 
Shelley Dunlop, QCOSS

You have by now no doubt heard of the incredible success of the new game, Pokémon Go. And even if you haven't, you have probably noticed a marked increase in people roaming around parks, shopping centres and other public areas, intent on their smartphones.

The new mobile app allows users...

Author: 
Joel Ainscough, Queensland University of Technology

In the midst of a changing work environment there are some factors that employers in non-profit organisations may need to consider.

Provided here are some human resource management tips for consideration in the modern Australian workforce.

Work-life balance

The term “Work-...

Male Afghan refugee smiling
Author: 
Dean Holland, Take Better Photos

Photos change hearts. They say what words and numbers can’t. A single good photo can bring your funders and stakeholders to the best moments of your project, and change their viewpoint forever.

But good photography can be hard to find. So we’ve started a...

Author: 
Tiffany Tento, Queensland Council of Social Service

National Reconciliation Action Week (27 May to 3 June) is celebrated in Australia each year, in commemoration of two significant milestones in the reconciliation journey – the anniversaries of the successful 1967 referendum and the High Court Mabo decision.

This year’s theme is ...

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