The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

The 2016 Boyer Lecture Series titled Fair Australia: Social Justice and the Health Gap, were delivered by Professor Sir Michael Marmot , President of the World Medical Association, Director of the Institute of Health Equity and a leading researcher on health inequality issues for more than three...
Intensive Family Support (IFS) services help vulnerable families who have multiple or complex needs. The services work with families to build their capacity to safely care for and protect their children. The Queensland Government funds a number of organisations to provide IFS in locations across...
Meth Check is a package of free tools and resources designed for Queensland-based health and community service workers who engage with people who use methamphetamine. It includes: eLearning: An introduction to methamphetamine for Queensland workers Psychostimulant Medical Early Intervention...
A major report into telecommunications affordability launched jointly by the Australian Communications Consumer Action Network (ACCAN) and the South Australian Council of Social Service (SACOSS) was launched yesterday. The report highlights concerns about low-income consumers in staying connected...
Churchill Education recently held a webinar on cultural competency, "Walking in two worlds". Aboriginal and/or Torres Strait Islander people have distinct and complex cultures which have been practiced for over 60,000 years and are still in practice today. To provide appropriate service delivery...
The Palaszczuk Government yesterday made same-sex adoption legal in Queensland. Minister for Communities Shannon Fentiman said the Adoption and Other Legislation Amendment Bill 2016 passed in the Queensland Parliament on 2 November 2016. “Discriminatory barriers that prevent LGBTI Queenslanders...
The Queensland Government has today launched a new violence prevention plan to help women and girls in Queensland live without fear, threats or experience of violence. Minister for the Prevention of Domestic and Family Violence Shannon Fentiman launched key actions via the Queensland Violence...
MS Queensland has led the collaboration of 11 Progressive Neurological Disease organisations, called The NeuroCare Network - we are working together to provide better outcomes for Queenslanders living with progressive neurological and neuromuscular disease. The NeuroCare Network is hosting a Q&...
The QFCC recently surveyed more than 4,000 Queensland adults to better understand what drives help-seeking, help-offering and help-accepting behaviours in relation to parenting. The Talking Families research report is now available along with statewide snapshots highlighting some of the key...
Many people who access help from community legal centres are likely to have unmanageable State Penalties Enforcement Registry (SPER) debts, as a result of their interactions with the criminal justice system and limited financial capacity. In this webinar, Cameron Lavery from QPILCH goes through the...

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Human Rights for Queensland
Author: 
Aimee McVeigh, A Human Rights Act for Queensland

If a government is required to consider human rights while making decisions, a transparent dialogue with the people is created – the people can see their government cares about their rights.

When MP Peter Wellington supported the Labor Party to form government in February, they agreed to...

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Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

The...

Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

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Author: 
Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • funding
  • ...
Logan women
Author: 
Stacey Ross, Manager of Logan Women’s Health & Wellbeing Centre Inc.

The Queensland State Budget was released last week and has met with a generally positive response from the community service sector.

Stacey Ross from the Logan Women's Health & Wellbeing Centre gives her perspective on how the budget measures will affect their clients.

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Picabeen logo
Author: 
Jillian Warren, Centre Manager of Picabeen Community Association Inc.

The Queensland State Budget was released last week and has met with a generally positive response from the community service sector.

Jillian Warren from Picabeen Community Association gives her perspective on how the budget measures will affect their clients....

Bartley Hassall
Author: 
Bartley Hassall, 3rd View Consulting

We all notice great Customer Service. We love it when individuals go out of their way to deliver a positive experience, no matter what it takes. When we talk about Customer Focus, we are talking about the organisation more holistically. Do our...

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Author: 
Len Airey, DCA Advisory Services

Strategic capability is about capacity, resources and skills that will enhance and improve the long-term sustainability of an organisation. Long-term sustainability, requires people to think differently about their future - not to look at the future through the prism of the past but to get all...

Deception Bay Community Youth Programs
Author: 
Brooke Reynolds, DBCYP

Deception Bay Community Youth Programs (DBCYP) is a community organisation that provides whole of life support for young people in Deception Bay. 

DBCYP have developed the iCreate program as a means to effectively engage young people...

Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

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