The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

The QFCC recently surveyed more than 4,000 Queensland adults to better understand what drives help-seeking, help-offering and help-accepting behaviours in relation to parenting. The Talking Families research report is now available along with statewide snapshots highlighting some of the key...
Many people who access help from community legal centres are likely to have unmanageable State Penalties Enforcement Registry (SPER) debts, as a result of their interactions with the criminal justice system and limited financial capacity. In this webinar, Cameron Lavery from QPILCH goes through the...
Changes to the treatment of reportable fringe benefits might affect your staff receiving family assistance or youth income support payments. From 1 January 2017, when calculating eligibility for family assistance and youth income support payments, 100 per cent of reportable fringe benefits will be...
Perpetual distributes more than $80 million annually to non-profit organisations on behalf of charitable trusts and endowments. Non-profit organisations can apply for funding through their annual granting program – the IMPACT Philanthropy Application Program . Organisations can apply for up to $200...
Wesley Mission Queensland’s Campaign for Change is looking for the state’s best and brightest innovators. Campaign for Change is a chance for you to make your bright ideas a reality and to make a real difference in your local community. This year Wesley Mission Queensland, with the support of the...
The Queensland Government is committed to building a new child protection and family support system that meets the needs of children and families, now and into the future. For this system to be effective and efficient in meeting the needs of Queensland children and families, it requires a rigorous...
In October 2016, the Minister for Health and Minister for Ambulance Services released Connecting care to recovery 2016-2021: A plan for Queensland's State-funded mental health, alcohol and other drug services (PDF 3.32MB). Connecting care to recovery 2016-2021 builds on the vision of My health,...
Coinciding with Anti-Poverty Week last week, the Australian Council of Social Service (ACOSS) released ‘Poverty in Australia Report 2016’ . The report, produced in partnership with the Social Policy Research Centre at the University of NSW, shows that 731,300 children or 17.4 per cent of all...
Are you a QLD-based professional who uses evaluation in their work? Are you someone who works in QLD and is interested in evaluating their programs or work? Are you someone who wants to know more about how to measure outcomes and work out if you are making a difference? Are you interested in...
If you or someone close to you is experiencing suicidal thoughts or feelings, safety planning can help you get through the tough moments. Every day around 200 Australians attempt suicide, while many more think about it. When thoughts of suicide begin it can be hard for people to know what to do,...

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Human Rights for Queensland
Author: 
Aimee McVeigh, A Human Rights Act for Queensland

If a government is required to consider human rights while making decisions, a transparent dialogue with the people is created – the people can see their government cares about their rights.

When MP Peter Wellington supported the Labor Party to form government in February, they agreed to...

 Charles Clowes
Author: 
Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

The...

Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

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Author: 
Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • funding
  • ...
Logan women
Author: 
Stacey Ross, Manager of Logan Women’s Health & Wellbeing Centre Inc.

The Queensland State Budget was released last week and has met with a generally positive response from the community service sector.

Stacey Ross from the Logan Women's Health & Wellbeing Centre gives her perspective on how the budget measures will affect their clients.

...

Picabeen logo
Author: 
Jillian Warren, Centre Manager of Picabeen Community Association Inc.

The Queensland State Budget was released last week and has met with a generally positive response from the community service sector.

Jillian Warren from Picabeen Community Association gives her perspective on how the budget measures will affect their clients....

Bartley Hassall
Author: 
Bartley Hassall, 3rd View Consulting

We all notice great Customer Service. We love it when individuals go out of their way to deliver a positive experience, no matter what it takes. When we talk about Customer Focus, we are talking about the organisation more holistically. Do our...

Capability sign
Author: 
Len Airey, DCA Advisory Services

Strategic capability is about capacity, resources and skills that will enhance and improve the long-term sustainability of an organisation. Long-term sustainability, requires people to think differently about their future - not to look at the future through the prism of the past but to get all...

Deception Bay Community Youth Programs
Author: 
Brooke Reynolds, DBCYP

Deception Bay Community Youth Programs (DBCYP) is a community organisation that provides whole of life support for young people in Deception Bay. 

DBCYP have developed the iCreate program as a means to effectively engage young people...

Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

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