The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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DV Work Aware is a new pilot program funded by Queensland Government Department of Communities and operated by Queensland Working Women's Service. The objective of the program is to raise awareness of the proactive and responsive role that workplaces can play in the community and for employees in...
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The Commonwealth Bank Community Grants program will be awarding $6 million in grants of up to $10,000 each year, for three years, to organisations supporting the wellbeing of Australian youth. To support charities to deliver crucial programs over the longer term, from 2017 onwards, they will be...
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Thanks to Queensland Government funding, NAPCAN is offering a statewide program of educational workshops on: Child Safe Organisations Workshop (for all employees/volunteers to learn about their part in creating safe organisations for children, and preventing abuse before it occurs) Child Abuse and...
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Queensland Government media release Queensland’s oldest charity is moving into the digital age with a boost from the Palaszczuk Government’s Dignity First Fund. Minister for Housing and Public Works Mick de Brenni said The Lady Musgrave Trust received $50,000 through the fund’s first round to...
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We have launched a brand new course on the Community Door eTraining website which provides an introduction to the social service sector in Queensland for managers and organisations new to the sector. It is free for anyone to access. It features a profile of the sector in Queensland, insights into...
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The Queensland Government has committed $150 million over five years to establish new Aboriginal and Torres Strait Islander Family Wellbeing services to better support vulnerable Aboriginal and Torres Strait Islander families across the state. From January 2017, the second stage of Aboriginal and...
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Queensland Government media release The future is looking bright for 50 young Queensland women who are receiving scholarships funded by the Palaszczuk Government. Premier Annastacia Palaszczuk said the Care2Achieve scholarships, delivered in partnership with The Smith Family, would provide young...
QPILCH (Queensland Public Interest Law Clearing House) has renamed and is now to be known as LawRight. LawRight advocates for access to legal services and seek justice for people who cannot otherwise cannot obtain the right legal help. They direct their services and resources at solving the needs...
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Nominations are now open for the Queensland Volunteering Awards 2017 to acknowledge inspiring individuals across the state. The prestigious awards highlight the endeavours of inspiring Queenslanders who promote the spirit of volunteerism. They pay tribute to their compassion, commitment, hard work...
NDS would like to invite you to an Information, Linkages and Capacity Building Forum to assist in your understanding and development of your knowledge of the recently released ILC Commissioning Framework, guidelines, toolkit, ILC outcomes and Community Inclusion and Capacity Development (CICD)...

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Author: 
Stacy Field, Workforce Council

Strategic workforce planning is a process of taking a holistic and future focused look at your organisation, its service delivery and its workforce needs into the future. Whilst there is so much uncertainty in our environment, organisations can still explore what is and what could be, and make...

Balancing people and money
Author: 
Linda Hayes, Corporate Synergies Australia

There is a growing expectation for organisations to be able to quote the Unit Cost of every service, activity, output and outcome of each program, for each individual, to each government department.  This is already a requirement for child care and aged care, and will be introduced into the...

Human Rights for Queensland
Author: 
Aimee McVeigh, A Human Rights Act for Queensland

If a government is required to consider human rights while making decisions, a transparent dialogue with the people is created – the people can see their government cares about their rights.

When MP Peter Wellington supported the Labor Party to form government in February, they agreed to...

 Charles Clowes
Author: 
Charles Clowes, Australian Organisation For Quality

Within the organisational development toolkit the capability area of quality systems, innovation and improvement refers to staff and client contribution, innovation, quality culture and management, reporting, adaptability and improvement, legislation and risk management.

The...

Author: 
Dr Ruth Knight, Zark Consultancy

Like many other community organisations, you are probably being increasingly asked to demonstrate the outcomes of your programs and services. Outcomes measurement allows you to identify which of your programs and services are successful, and helps you to test assumptions and communicate...

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Author: 
Darren Smith, Breaking New Ground

A new chapter in the story of the not-for-profit sector is being drafted. How do small to medium organisations ensure they're written into the script?

The not-for-profit sector has already experienced significant change and uncertainty over the last few years:

  • funding
  • ...
Logan women
Author: 
Stacey Ross, Manager of Logan Women’s Health & Wellbeing Centre Inc.

The Queensland State Budget was released last week and has met with a generally positive response from the community service sector.

Stacey Ross from the Logan Women's Health & Wellbeing Centre gives her perspective on how the budget measures will affect their clients.

...

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Author: 
Jillian Warren, Centre Manager of Picabeen Community Association Inc.

The Queensland State Budget was released last week and has met with a generally positive response from the community service sector.

Jillian Warren from Picabeen Community Association gives her perspective on how the budget measures will affect their clients....

Bartley Hassall
Author: 
Bartley Hassall, 3rd View Consulting

We all notice great Customer Service. We love it when individuals go out of their way to deliver a positive experience, no matter what it takes. When we talk about Customer Focus, we are talking about the organisation more holistically. Do our...

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Author: 
Len Airey, DCA Advisory Services

Strategic capability is about capacity, resources and skills that will enhance and improve the long-term sustainability of an organisation. Long-term sustainability, requires people to think differently about their future - not to look at the future through the prism of the past but to get all...

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