The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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The Benevolent Society invites you to Pathways to power event, providing financial information to empower. Learn simple saving tips and tricks with resource information to stretch your dollar. Information stalls include: Centrelink: superannuation information for low income individuals Benevolent...
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National Carers Week 2017 will be celebrated throughout Australia from 15 to 21 October. Anyone at any time can become a carer and National Carers Week is an opportunity to raise community awareness among all Australians about the diversity of carers and their caring roles. Carers make an enormous...
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Queensland Government media release The National Disability Insurance Scheme (NDIS) is continuing to make a difference to the lives of people with disability across North Queensland, with the Townsville office front and centre of its efforts. Disability Services Minister Coralee O’Rourke celebrated...
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Queensland Government media release Queenslanders are being urged to show their support for victims of sexual assault and stand together to say no to violence in the community. Minister for the Prevention of Domestic and Family Violence Shannon Fentiman said Sexual Violence Awareness Month provided...
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Queensland Government media release The Palaszczuk Government’s investments in frontline Child Safety staff and community services have made a game-changing difference for vulnerable Queenslanders. Acting Minister for Child Safety and the Prevention of Domestic and Family Violence Kate Jones said...
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Queensland couples who rely on the age pension and rent in the private market are at the greatest risk of living in poverty compared to other seniors, according to the Queensland Council of Social Service's (QCOSS) latest Cost of Living Report. QCOSS’ fifth Cost of Living Report – Special Edition:...
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ECCQ is pleased to invite you to a free community event - Communities Sharing & Network Session. The session is all about getting together and learning from each other's experience while enjoying lunch. Four associations will be at the event to share their experiences on different areas of...
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Elections are exciting and offer opportunities for real positive change, but how do you position your organisation to take advantage of these opportunities and avoid the risks? This webinar will discuss campaign and communications case studies from Australia and the UK and help you identify the...
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NDS Invitation - Navigating Disability Housing in the NDIS Context: Using SDA & SIL to drive innovation NDS is hosting this forum to assist disability service providers to navigate the complexities of the NDIS disability housing environment. We will hear from a number of key stakeholders who...
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The NDIS has released a number of information videos in Australian Sign Language (Auslan). Videos include 'About the NDIS', 'My NDIS Pathway', and 'Key NDIS concepts'. To access the videos go to the NDIS YouTube channel.

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Author: 
Mark Henley, Queensland Council of Social Service Chief Executive Officer

Last week we marked National Close the Gap Day (16 March) - a day which calls on all Australians to take real, measurable steps to achieve equality for Aboriginal and Torres Strait Islander peoples by 2030. The Close the Gap campaign was launched in 2007 and 10 years on, and while some progress...

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Author: 
Sammy Bruderer, NAPCAN Queensland Manager

As the peak national body for the prevention of child abuse and neglect, promoting Child Safe Organisations is a key part of our work at NAPCAN. 

We are thrilled to be able to run a series of FREE Child Safe Organisation workshops throughout Queensland, thanks to the State Government’s...

Author: 
Michael Pegg, Jobs Australia

Whenever an organisation employs someone to do work, they enter into the world of industrial relations and human resource management.  It’s not usually the main focus for the organisation and it can be hard to see why clause xyz of the something or other award matters.  But it in the world...

Author: 
Angela Massey, QCOSS

On 8 December we celebrate Community Door’s 10th birthday.

Community Door was established as a gateway for community service organisations in Queensland to access key information and resources to help them in all aspects of their operations and keep them up to date with what’s happening...

Author: 
Lewis Atkinson, Haines Centre for Strategic Management

The traditional model of social and community benefits delivered by government, community groups, charities and the not- for profit sector, with some corporate philanthropy around the edges, has been slowing dying for some years now. 

Financial sustainability and/or independence is a...

Author: 
Dietmar Frick, QCOSS

Scamwatch is increasingly warning Australian small businesses and not for profits to beware of an invoice email scam.

The scam...

What do you need to succeed?
Author: 
Shelley Dunlop, QCOSS

Community Door hosts a number of useful tools and resources that can assist you with service delivery. These are all free and available for anyone to download. A few of the most popular tools are highlighted here.

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Author: 
Lyne Mear, HR Advisor and Employment Advocate, Owl Industries

Is your support worker or carer a contractor or an employee? If you are managing your own care or support arrangement, this is an important question, even if your focus is to be free of mainstream service providers and be able to determine your own life. 

Although the...

The Womens Centre Cairns is a proudly feminist not-for-profit organisation that provides services to women and children at risk of domestic violence and homelessness. Drawing funding from the Department of Communities, Child Safety and Disability Services and Department of Housing and Public...

Author: 
Shelley Dunlop, QCOSS

You have by now no doubt heard of the incredible success of the new game, Pokémon Go. And even if you haven't, you have probably noticed a marked increase in people roaming around parks, shopping centres and other public areas, intent on their smartphones.

The new mobile app allows users...

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