The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

CAT Online (Cultural Awareness Training Online) is a powerful digital platform for learning about Aboriginal and Torres Strait Islander culture. It was established in 2015 by four passionate individuals with a vision for curtailing the expression of racism through cultural intelligence training...
This publication from Australian Bureau of Statistics (ABS) presents information from the 2015 Survey of Disability, Ageing and Carers (SDAC). Disability The disability prevalence rate in Australia has remained relatively stable over time, with 18.3 per cent of people reporting disability in 2015,...
The 2016 Boyer Lecture Series titled Fair Australia: Social Justice and the Health Gap, were delivered by Professor Sir Michael Marmot , President of the World Medical Association, Director of the Institute of Health Equity and a leading researcher on health inequality issues for more than three...
Intensive Family Support (IFS) services help vulnerable families who have multiple or complex needs. The services work with families to build their capacity to safely care for and protect their children. The Queensland Government funds a number of organisations to provide IFS in locations across...
Meth Check is a package of free tools and resources designed for Queensland-based health and community service workers who engage with people who use methamphetamine. It includes: eLearning: An introduction to methamphetamine for Queensland workers Psychostimulant Medical Early Intervention...
A major report into telecommunications affordability launched jointly by the Australian Communications Consumer Action Network (ACCAN) and the South Australian Council of Social Service (SACOSS) was launched yesterday. The report highlights concerns about low-income consumers in staying connected...
Churchill Education recently held a webinar on cultural competency, "Walking in two worlds". Aboriginal and/or Torres Strait Islander people have distinct and complex cultures which have been practiced for over 60,000 years and are still in practice today. To provide appropriate service delivery...
The Palaszczuk Government yesterday made same-sex adoption legal in Queensland. Minister for Communities Shannon Fentiman said the Adoption and Other Legislation Amendment Bill 2016 passed in the Queensland Parliament on 2 November 2016. “Discriminatory barriers that prevent LGBTI Queenslanders...
The Queensland Government has today launched a new violence prevention plan to help women and girls in Queensland live without fear, threats or experience of violence. Minister for the Prevention of Domestic and Family Violence Shannon Fentiman launched key actions via the Queensland Violence...
MS Queensland has led the collaboration of 11 Progressive Neurological Disease organisations, called The NeuroCare Network - we are working together to provide better outcomes for Queenslanders living with progressive neurological and neuromuscular disease. The NeuroCare Network is hosting a Q&...

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Author: 
Tiffany Tento, Queensland Council of Social Service

National Reconciliation Action Week (27 May to 3 June) is celebrated in Australia each year, in commemoration of two significant milestones in the reconciliation journey – the anniversaries of the successful 1967 referendum and the High Court Mabo decision.

This year’s theme is ...

Author: 
Joel Ainscough, Queensland University of Technology

As more and more businesses impose fees and restrict access to paper bills and statements, customers are being denied their right to choose how they receive important information. The Keep Me Posted campaign is advocating for the Australian public’s right to choose how they are contacted...

Author: 
Queensland Council of Social Service

The Queensland Council of Social Service (QCOSS) recently released a new report revealing the interrelated nature of poverty and disadvantage, highlighting key areas in Queensland which need to be addressed with better targeted programs, policies and investment.

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Author: 
Shelley Dunlop, Queensland Council of Social Service

You may have seen the Network Spaces tab at the top of the Community Door site. You may even think Network Spaces is actually Community Door, a common assumption since the whole of Community Door used to be that green colour.

So what is Network Spaces and why would you want to use it?...

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The Social Benefit Bond Program, Queensland Treasury

The competitive tender process for the Queensland government's new Social Benefit Bonds program has recently been launched, and the Invitation for Expressions of Interest (EOI) documents are available via...

Author: 
Jim Haywood, Centacare Brisbane

At a time of significant disruption in the community services sector, many organisations are rightly focused on defining their inventory and consolidating their market position. The idea of collaboration or partnership in an increasingly competitive market seems nonsensical to many agencies....

Board meeting seen from above
Author: 
Linda Hayes, Corporate Synergies Australia

In 2012, the Commonwealth Government established the Australian Charities and Not-for-Profits Commission (ACNC), with a remit to remove complex regulations and repetitive reporting burdens, to clarify the legal definition of charity, and to provide greater transparency for funders and the public...

Ring of paper children including some in wheelchairs
Author: 
Kristian Schader, Calxa

With the impending roll-out of the National Disability Insurance Scheme (NDIS) looming large in Queensland, some Not-For-Profit service providers in the Townsville region are expressing a feeling of isolation and of being somewhat disconnected.

Responding to this need, Calxa...

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Author: 
Stacy Field, Workforce Council

Strategic workforce planning is a process of taking a holistic and future focused look at your organisation, its service delivery and its workforce needs into the future. Whilst there is so much uncertainty in our environment, organisations can still explore what is and what could be, and make...

Balancing people and money
Author: 
Linda Hayes, Corporate Synergies Australia

There is a growing expectation for organisations to be able to quote the Unit Cost of every service, activity, output and outcome of each program, for each individual, to each government department.  This is already a requirement for child care and aged care, and will be introduced into the...

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