On 17 October 2014 the QCOSS State Conference - Building strength was held at the Convention and Exhibition Centre in Brisbane.

The program aimed to build on the strengths already existing within Queensland’s strong and resilient community service sector, as well as looking at how we build strength in our communities - all communities, metropolitan, regional, rural and remote. 

QCOSS' focus also remains on outcomes and the importance of identifying where we want to be; how to measure this as a community, as services and as individuals; and how we are going in reaching these targets.

On this page you will find a summary of the sessions held at the conference, and the videos and presentations where available.


Building Strength: Peter Kenyon, Director, Bank of IDEAS

Watch Peter's talk

Download Peter's presentation

Plenary Session: An Overview of Government Reforms

Australian Government reforms: Tim Reddel, Group Manager, DSS Programme Office, Department of Social Services

Watch Tim's talk

Download Tim's presentation

Department of Communities, Child Safety and Disability Services reforms: Michael Hogan, Director-General, Department of Communities, Child Safety and Disability Services

Watch Michael's talk

Download Michael's presentation

Queensland whole-of-government reforms: Jamie Merrick, Deputy Director-General, Department of Premier and Cabinet

Watch Jamie's talk

Download Jamie's presentation

Queensland contracting reforms: Peter Lacey, Executive Director, Social Services Procurement Transformation, Department of Housing and Public Works

Watch Peter's talk

Download Peter's presentation

Building capacity and resilience through innovation

NDIS capacity building through peer facilitation: Michelle Moss, Karin Swift and Donna Best, Queenslanders with Disability Network

Watch the QDS talk

Download the QDS presentation

Social enterprise innovation: Peter Ball, Director, Impact Academy and Yonder Co

Watch Peter's talk

Download Peter's presentation

Youth and student engagement:Hollie Gordon, Founder and CEO, Milaana

Watch Hollie's talk

Download Hollie's presentation

Innovative partnerships in essential service: Carly Allen, Manager Essential Services, QCOSS

Watch Carly's talk

Download Carly's presentation

Yarning about cultural integrity: a professional and personal journey

Kerryn Moroney, Senior Mentor, Footsteps to Finish, QCOSS

Ranu James, Project Facilitator, EMBRACE Culture in Kindy, QCOSS

Download the yarning about cultural integrity presentation

Effectively managing change through partnerships and client feedback

Investment reform: Natasha Boyle, A/Director, Department of Housing and Public Works

Watch Natasha's talk

Download Natasha's presentation

Models for consolidation: Franki Ganter, Partner, Minter Ellison

Watch Franki's talk

Download Franki's presentation

Mergers and managing cultural change: Christopher Miller, Chief Executive Officer, Youth Emergency Services

Watch Christopher's talk

Download Christopher's presentation

Outcomes in practice

Valmae Rose, Senior Manager Practice, Research and Policy, QCOSS 

Judith Rowell, A/Director, Community and Individual Services, Department of Communities, Child Safety and Disability Services

Listen to a podcast of the outcomes in practice talk

Download the outcomes in practice presentation

In conversation with Steinbeck: Dialogue, complexity and resilience

Peter Westoby, Senior Lecturer, Community Development, The University of Queensland (no slides)

Plenary Session: Lessons Learned - Collective Impact success stories

Facilitator: Peter Kenyon, Director, Bank of IDEAS

Whole of community support in the early years space: June McLoughlin, Director, Family and Children's Services, Doveton College

Watch June's talk

Download June's presentation

Grassroots empowerment of a local Aboriginal community: Mick Gooda, Aboriginal and Torres Strait Islander Social Justice Commissioner, Australian Human Rights Commission

Watch Mick's talk

Aged and Community Services Australia (ACSA) is hosting the People and Culture Conference (PACC) and CEO forum in Brisbane on 5 and 6 March 2018. The People & Culture Conference (PACC) has been designed to air and tackle key challenges facing aged and community care employers across Australia...
Tickets are on sale for South Australia Council of Social Service's (SACOSS) Essential Services and Consumers Living with Disability Conference 2018 to be held on 14 May 2018. Everyone has a right to affordable and equitable access to essential services such as energy, water, telecommunications and...
Community-based organisations play a vital role in meeting community needs across Queensland. In times of disaster, they perform important roles at the frontline, responding to people in crisis. CSIA's Disaster Management and Recovery Workshop will focus on building the skills of the community...
The Community Hubs and Partnerships (CHaPs) Breakfast Forum will explore the benefits and challenges of collaborative and place-based approaches, involving communities, schools, government (state and local), not-for-profit services, and industry in meeting these challenges. Hear about the renowned...
The NFP State of the Nation seminar roadshows are running across the country including locations in Queensland. Seminars will be held on the Gold Coast, Sunshine Coast and in Cairns. Places are filling fast and the Brisbane event has already sold out. The seminars will share insights in to the...
The National Indigenous Women's Wellbeing Conference 2018 is hosted by Indigenous Conference Services (Australia) 13-15 June, in Cairns. The aim of the conference is to provide a platform for Indigenous women’s wellbeing, bringing together health professionals to exchange knowledge and information...
The National Disability Services Queensland State Conference, Finding the Way Forward , will be held at the Brisbane Convention and Exhibition Centre on 5-6 March 2018. The conference offers the opportunity to listen and participate in discussions on workforce, adaptive practice, marketing, social...
The Queensland Women in Leadership Awards recognise the outstanding work, resilience and leadership skills of women from across the state. Held on International Women’s Day (8 March 2018), the awards acknowledge the influential work of women leaders, both established and emerging, and highlight the...
Your invited to join the Queensland Council of Social Service (QCOSS) for their 2018 State Conference on 16 and 17 May to be part of a movement for change . They will focus on the stories we tell as organisations and as a community, and explore how we change the narrative and inspire more positive...
The Australian Network for Universal Housing Design (ANUHD) has released a survey to identify the difficulties in finding livable housing. The Liveable housing design: the costs and benefits to Australian society survey will help to identify: the difficulties in finding livable housing the cost and...


Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
Angela Massey, QCOSS

On 8 December we celebrate Community Door’s 10th birthday.

Community Door was established as a gateway for community service organisations in Queensland to access key information and resources to help them in all aspects of their operations and keep them up to date with what’s happening...

Lewis Atkinson, Haines Centre for Strategic Management

The traditional model of social and community benefits delivered by government, community groups, charities and the not- for profit sector, with some corporate philanthropy around the edges, has been slowing dying for some years now. 

Financial sustainability and/or independence is a...

Shelley Dunlop, Queensland Council of Social Service

You may have seen the Network Spaces tab at the top of the Community Door site. You may even think Network Spaces is actually Community Door, a common assumption since the whole of Community Door used to be that green colour.

So what is Network Spaces and why would you want to use it?...

Human Rights for Queensland
Aimee McVeigh, A Human Rights Act for Queensland

If a government is required to consider human rights while making decisions, a transparent dialogue with the people is created – the people can see their government cares about their rights.

When MP Peter Wellington supported the Labor Party to form government in February, they agreed to...

Outcomes Working Group February 2015
Richard Fahy, Lutheran Community Care

Lutheran Community Care’s vision is aligned to making quality of life better for the clients we serve. In the light of this it is important to us that we can also quantify what has changed for the client since they have been using our services. Through adopting an outcome-based framework we seek...

The road ahead
Valmae Rose, Queensland Council of Social Service

In the social service sector we are currently seeing a lot of interest and focus on outcomes. Given the desire to determine ‘value for money’ and other objectives of public investment in social services, there is renewed interest in the outcomes we are achieving, at a client and program level....

Peter Kenyon
Shelley Dunlop, QCOSS

Last week on 17 October 2014 the QCOSS State Conference - Building strength was held at the Convention and Exhibition Centre in Brisbane.

The program aimed to build on the strengths already existing within Queensland’s strong and resilient community service sector, as well...

See videos from StudioQ related to this topic

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