The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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National Youth Week, held from 31 March to 9 April 2017, is an important opportunity to celebrate the achievements, vitality and strength of young people aged 12 to 25 and to acknowledge their positive contribution to our communities. The Queensland Government fund the Queensland Police-Citizens...
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Not-for-profit organisation Micah Projects plans to open a Hope St Café, in South Brisbane, to provide training and employment opportunities for people who are keen to develop self-confidence, skills, qualifications and employment. They currently run Hope St Café in West End, in partnership with...
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The Queensland Family and Child Commission is working with government and non-government workforce innovators to co-design a Career and Capability Framework for child and family support services. The framework is a sector-wide approach to workforce planning and development that will: identify key...
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Queensland Government media release Women and girls will be encouraged to get more active through round three of the Queensland Government’s Get Out, Get Active program. Sport Minister Mick de Brenni and Commonwealth Games Minister Kate Jones today invited submissions for the program, with a total...
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NAPCAN is running a two-day course for professionals who want to a run respectful relationships programs for high school age young people. Love Bites is a Respectful Relationships Education Program for 15 – 17 year olds. It consists of two interactive workshops - one on Relationship Violence and...
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Queensland Government media release Applications are now open for the second round of the Palaszczuk Government’s $2.5 million Dignity First Fund. Minister for Housing and Public Works Mick de Brenni said the fund was seeking proposals for innovative projects that will meet immediate needs of...
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If your not-for-profit organisation is in need of financial guidance and has an annual turnover of under $250,000, you can sign up to the Mentor the Treasurer program . In partnership with Pro Bono Australia, CPA Australia assists not for profits by connecting them with qualified CPA Australia...
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The Department of Communities, in partnership with Glencore, are calling for applications for the Queensland Indigenous Youth Leadership Program held from 24 June to 30 June 2017 at Parliament House, Brisbane. If you know an Aboriginal and Torres Strait Islander Queenslander aged 18 to 25 who shows...
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On 21 September 2016 the Premier of Queensland requested the Queensland Family and Child Commission (QFCC) undertake a review of the blue card system, the approval and monitoring processes for foster carers (including kinship carers and provisionally approved carers) and pressure points in child...
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Queensland Government media release Hundreds of Aboriginal and Torres Strait Islander newborns will be tucked safely into bed with funding for more safe co-sleeping spaces. Mothers in Aboriginal and Torres Strait Islander communities will be provided with a Pēpi-Pod for their babies to sleep safely...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Financial Counsellors' Association of Queensland is the peak professional body representing the membership of 74 Financial Counsellors throughout inner city, suburban and regional Queensland. The FCAQ is also a not for profit organisation whose members provide a fee and accessible financial...
Shopping around for a better energy deal Shopping around for a better electricity deal can be worthwhile for consumers in South East Queensland but it is important to be well informed. The Queensland Consumers Association and the Queensland Council of Social Service have put together the following...
The Legal Health Check is a collaboration between the Queensland Public Interest Law Clearing House (QPILCH) and the National Association of Community Legal Centres Inc. The Legal Health Check provides a number of resources and tools to help organisations identify their clients' legal needs and...
In the first reading of the 2015 Queensland Budget Speech on 14 July 2015, Treasurer Pitt announced that the Queensland Government will pilot 3 social benefit bonds aimed at sourcing funds from the private sector to finance the achievement of quantifiable social outcomes in the community. The pilot...
The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
An inaugural benchmarking survey draws together insights from over 100 survey respondents on topics such as governance, strategy, fundraising, risk management and the use of volunteer and professional resources. The survey results highlight that many not-for-profit organisations rely heavily on...
Amnesty International has released ‘The State of the World’s Human Rights’. The 2014/15 report documents the state of the world's human rights during 2014. Read more
The presentations below are from the QCOSS State Conference on 17 October 2014.
The Queensland Council of Social Service (QCOSS) has produced the Planned Support Guide: an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you. The guide assists in the development of a...
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Author: 
Mark Henley, Queensland Council of Social Service's Chief Executive Officer

Last week we marked National Close the Gap Day (16 March) - a day which calls on all Australians to take real, measurable steps to achieve equality for Aboriginal and Torres Strait Islander peoples by 2030. The Close the Gap campaign was launched in 2007 and 10 years on, and while some progress...

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Author: 
Sammy Bruderer, NAPCAN Queensland Manager

As the peak national body for the prevention of child abuse and neglect, promoting Child Safe Organisations is a key part of our work at NAPCAN. 

We are thrilled to be able to run a series of FREE Child Safe Organisation workshops throughout Queensland, thanks to the State Government’s...

Author: 
Michael Pegg, Jobs Australia

Whenever an organisation employs someone to do work, they enter into the world of industrial relations and human resource management.  It’s not usually the main focus for the organisation and it can be hard to see why clause xyz of the something or other award matters.  But it in the world...

Author: 
Angela Massey, QCOSS

On 8 December we celebrate Community Door’s 10th birthday.

Community Door was established as a gateway for community service organisations in Queensland to access key information and resources to help them in all aspects of their operations and keep them up to date with what’s happening...

Author: 
Lewis Atkinson, Haines Centre for Strategic Management

The traditional model of social and community benefits delivered by government, community groups, charities and the not- for profit sector, with some corporate philanthropy around the edges, has been slowing dying for some years now. 

Financial sustainability and/or independence is a...

Author: 
Dietmar Frick, QCOSS

Scamwatch is increasingly warning Australian small businesses and not for profits to beware of an invoice email scam.

The scam...

What do you need to succeed?
Author: 
Shelley Dunlop, QCOSS

Community Door hosts a number of useful tools and resources that can assist you with service delivery. These are all free and available for anyone to download. A few of the most popular tools are highlighted here.

...

Author: 
Lyne Mear, HR Advisor and Employment Advocate, Owl Industries

Is your support worker or carer a contractor or an employee? If you are managing your own care or support arrangement, this is an important question, even if your focus is to be free of mainstream service providers and be able to determine your own life. 

Although the...

The Womens Centre Cairns is a proudly feminist not-for-profit organisation that provides services to women and children at risk of domestic violence and homelessness. Drawing funding from the Department of Communities, Child Safety and Disability Services and Department of Housing and Public...

Author: 
Shelley Dunlop, QCOSS

You have by now no doubt heard of the incredible success of the new game, Pokémon Go. And even if you haven't, you have probably noticed a marked increase in people roaming around parks, shopping centres and other public areas, intent on their smartphones.

The new mobile app allows users...

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