The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

The Cultural and Linguistic Diversity program of Carers Queensland delivers training and awareness on CALD specific issues to service providers to become more culturally aware employees. Working with people with disability and their carers from culturally and linguistically diverse backgrounds (...
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Queensland Government media release Local community groups are set for a welcome cash boost, thanks to the Palaszczuk Government’s Gold Coast Light Rail Stage 2 Community Fund. Deputy Premier and Minister for Transport Jackie Trad said ahead of Stage 2 taking its first passengers in 2018, the...
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The Queensland Government Office for Youth is calling for applications for the Queensland Youth Reference Group (QYRG). The QYRG will comprise eight young people who represent the diversity of Queensland’s youth and four sector representatives that have expertise in the issues that impact young...
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The NDIS Essential Briefing, one-day conference, is back and registrations are now open for 2017. A key focus of this year’s NDIS Essential Briefing series will be next steps to get the Scheme on track. NDS will present you with our plan for the way forward to ensure a strong and sustainable...
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Poverty and severe hardship affect more than a million Australians. Around the world more than a billion people are desperately poor. The main aims of Anti-Poverty Week are to: strengthen public understanding of the causes and consequences of poverty and hardship around the world and within...
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The Institute of Child Protection Studies at the Australian Catholic University has released an animation presenting the findings of the study Safe and Sound: the Safety of Young People in Residential Care. The study builds on the Children’s Safety Study and explored the experiences of young people...
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Community groups and NGOs across Queensland can apply for a grant of up to $5,000 to hold an event to mark Disability Action Week ( Sunday 10th to Saturday 16th September) or International Day of People with Disability (3rd December). A total of $150,000 is available for events to promote the...
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Queensland Government media release Townsville’s newest $1.3 million disability housing project will officially opening its doors today, allowing four local people with disability the choice to live in their community, instead of in health and aged care facilities. Disability Services Minister...
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Queensland Government media release Minister for Justice Michael Keenan and Queensland Minister for Police, Fire and Emergency Services Mark Ryan has announced additional disaster assistance for small businesses and non-profit organisations affected by severe weather and flooding from Tropical...
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Queensland Government media release Domestic violence help will be driving to the doors of Gold Coast women and children with the rollout of the region’s first stand-alone mobile support service. Minister for the Prevention of Domestic and Family Violence Shannon Fentiman said $1.1 million would be...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Financial Counsellors' Association of Queensland is the peak professional body representing the membership of 74 Financial Counsellors throughout inner city, suburban and regional Queensland. The FCAQ is also a not for profit organisation whose members provide a fee and accessible financial...
QCOSS has held a number of energy literacy webinars. You can watch a recording of the webinars or download a copy of the presentations. Energy literacy webinar Everything to need to know about energy bills including how to read a bill, what the charges are, what support is available and what to do...
The Legal Health Check is a collaboration between the Queensland Public Interest Law Clearing House (QPILCH) and the National Association of Community Legal Centres Inc. The Legal Health Check provides a number of resources and tools to help organisations identify their clients' legal needs and...
In the first reading of the 2015 Queensland Budget Speech on 14 July 2015, Treasurer Pitt announced that the Queensland Government will pilot 3 social benefit bonds aimed at sourcing funds from the private sector to finance the achievement of quantifiable social outcomes in the community. The pilot...
The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
An inaugural benchmarking survey draws together insights from over 100 survey respondents on topics such as governance, strategy, fundraising, risk management and the use of volunteer and professional resources. The survey results highlight that many not-for-profit organisations rely heavily on...
Amnesty International has released ‘The State of the World’s Human Rights’. The 2014/15 report documents the state of the world's human rights during 2014. Read more
The presentations below are from the QCOSS State Conference on 17 October 2014.
The Queensland Council of Social Service (QCOSS) has produced the Planned Support Guide: an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you. The guide assists in the development of a...
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Author: 
Louise Mullins, QCOSS

National Reconciliation Week (NRW) runs annually, from 27 May to 3 June, and marks two milestones in Australia’s reconciliation journey: the 1967 referendum and the High Court Mabo decision. In 2017, we reflect on two significant anniversaries – 50 years since the 1967 referendum and 25 years...

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Author: 
Dr Sonja Hood CEO of Community Hubs Australia

School readiness is a term used by educators to refer to a child’s preparedness for their first day in the classroom. If you are like me, you may be thinking it’s all about literacy and numeracy, but when I started as the CEO of Community Hubs Australia I found out it was about something much...

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Author: 
Mark Henley, Queensland Council of Social Service's Chief Executive Officer

Last week we marked National Close the Gap Day (16 March) - a day which calls on all Australians to take real, measurable steps to achieve equality for Aboriginal and Torres Strait Islander peoples by 2030. The Close the Gap campaign was launched in 2007 and 10 years on, and while some progress...

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Author: 
Sammy Bruderer, NAPCAN Queensland Manager

As the peak national body for the prevention of child abuse and neglect, promoting Child Safe Organisations is a key part of our work at NAPCAN. 

We are thrilled to be able to run a series of FREE Child Safe Organisation workshops throughout Queensland, thanks to the State Government’s...

Author: 
Michael Pegg, Jobs Australia

Whenever an organisation employs someone to do work, they enter into the world of industrial relations and human resource management.  It’s not usually the main focus for the organisation and it can be hard to see why clause xyz of the something or other award matters.  But it in the world...

Author: 
Angela Massey, QCOSS

On 8 December we celebrate Community Door’s 10th birthday.

Community Door was established as a gateway for community service organisations in Queensland to access key information and resources to help them in all aspects of their operations and keep them up to date with what’s happening...

Author: 
Lewis Atkinson, Haines Centre for Strategic Management

The traditional model of social and community benefits delivered by government, community groups, charities and the not- for profit sector, with some corporate philanthropy around the edges, has been slowing dying for some years now. 

Financial sustainability and/or independence is a...

Author: 
Dietmar Frick, QCOSS

Scamwatch is increasingly warning Australian small businesses and not for profits to beware of an invoice email scam.

The scam...

What do you need to succeed?
Author: 
Shelley Dunlop, QCOSS

Community Door hosts a number of useful tools and resources that can assist you with service delivery. These are all free and available for anyone to download. A few of the most popular tools are highlighted here.

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Author: 
Lyne Mear, HR Advisor and Employment Advocate, Owl Industries

Is your support worker or carer a contractor or an employee? If you are managing your own care or support arrangement, this is an important question, even if your focus is to be free of mainstream service providers and be able to determine your own life. 

Although the...

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