The Queensland social service sector incorporates a range of service delivery, community development, social justice, and advocacy organisations operating across a range of areas, including but not limited to: health, housing, employment, disability, aged care, services for children and young people, Indigenous affairs and multicultural affairs. Inclusion in the sector is less about the specific service being provided and more about commitment to a shared vision and a set of values. Organisations which are not-for-profit, community based and have a shared vision and central values are considered to be part of the social service sector.

The social service sector provides the community with services that meet a broad range of needs. The delivery of services aims to promote physical, social, emotional, mental and spiritual wellbeing. Groups in the community that are marginalised or disadvantaged, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse (CaLD) families and people with a disability, are supported by government and non-government providers of community services.

This section contains details on the social service sector in Queensland, including reform processes, networks, research and reports.

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Queensland Government media release The Queensland Government today released the Women’s Budget Statement in recognition of the important contribution of women to the state’s economic future. Minister for Women Shannon Fentiman released the Women’s Budget Statement at the ANROWS National Symposium...
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The National Disability Services (NDS) is highlighting the National Disability Insurance Scheme's (NDIS) new Supported Independent Living Tools (SIL). From 1 July 2017 there will be a new process for SIL quotes for first plans and plan reviews. All providers in NDIS rollout areas be required to use...
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Funding of up to $50,000 is available under our Stronger Community Mental Health and Wellbeing Grants Program. The grants support innovative, locally-led initiatives that promote social inclusion and reduce stigma and discrimination by encouraging community participation for people experiencing...
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A son skims his elderly mother’s savings by using her keycard to buy things for himself. A daughter moves in with her dad to provide care, and ends up using intimidation and threats to force him to change his will for her benefit. Sadly, these are real examples of elder abuse that are happening...
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WorkAbility Qld is holding a Careers in Disability Expo in Toowoomba, on Friday 15 September. The event will be held at Clive Berghofer Pavilion, Toowoomba Showgrounds, between 10am and 2pm. Save the date for the event - more details to follow. Go to the WorkAbility Qld website .
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The NDIS will roll out early for existing Queensland Government disability services users in Ipswich, Lockyer, Scenic Rim, Somerset, Bundaberg and the area of Rockhampton, Gladstone and west to the borders. The National Disability Insurance Agency can approve NDIS plans for users of existing...
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NDIA CEO David Bowen has released a statement in response to the Productivity Commission Position Paper on NDIS costs. Read the statement in full: The National Disability Insurance Agency (NDIA) welcomes the Productivity Commission's report. Like the Productivity Commission, we acknowledge the...
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NDS Queensland is offering more one day Costing and Pricing seminars across the state - in Ipswich, Brisbane and the Gold Coast. Costing and pricing skill and knowledge is a key area for providers to improve business practices to be prepared to operate in the National Disability Insurance Scheme (...
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Queensland Government media release The Palaszczuk Government has urged Queenslanders to join the fight against elder abuse on World Elder Abuse Awareness Day (WEAAD – 15 June), as new figures reveal a spike in the number of reported cases. Seniors Minister Coralee O’Rourke said the Elder Abuse...
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Leading figures within the community services sector in Queensland have been recognised in the Queen’s Birthday Honours 2017. QCOSS Life Member and former President Karyn Walsh (pictured), has been appointed as a Member of the Order of Australia (AM) and Michael Yau, Deputy Chairperson of the...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Financial Counsellors' Association of Queensland is the peak professional body representing the membership of 74 Financial Counsellors throughout inner city, suburban and regional Queensland. The FCAQ is also a not for profit organisation whose members provide a fee and accessible financial...
QCOSS has held a number of energy literacy webinars. You can watch a recording of the webinars or download a copy of the presentations. Energy literacy webinar Everything you need to know about energy bills including how to read a bill, what the charges are, what support is available and what to do...
The Legal Health Check is a collaboration between the Queensland Public Interest Law Clearing House (QPILCH) and the National Association of Community Legal Centres Inc. The Legal Health Check provides a number of resources and tools to help organisations identify their clients' legal needs and...
In the first reading of the 2015 Queensland Budget Speech on 14 July 2015, Treasurer Pitt announced that the Queensland Government will pilot 3 social benefit bonds aimed at sourcing funds from the private sector to finance the achievement of quantifiable social outcomes in the community. The pilot...
The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
An inaugural benchmarking survey draws together insights from over 100 survey respondents on topics such as governance, strategy, fundraising, risk management and the use of volunteer and professional resources. The survey results highlight that many not-for-profit organisations rely heavily on...
Amnesty International has released ‘The State of the World’s Human Rights’. The 2014/15 report documents the state of the world's human rights during 2014. Read more
The presentations below are from the QCOSS State Conference on 17 October 2014.
The Queensland Council of Social Service (QCOSS) has produced the Planned Support Guide: an approach to case management for people working in a wide range of community services. If you are a front line worker, supervisor or manager this guide is for you. The guide assists in the development of a...
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Author: 
Domnica Sparkes, UnitingCare Queensland Elder Abuse Prevention Unit Project Officer

World Elder Abuse Awareness Day falls each year on 15 June and is denoted by the colour purple which, represents wisdom, dignity, independence and creativity.

Each year, between five to 10 per cent of older people are victims of abuse or mistreatment.  Much of this is unreported and many...

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Author: 
Louise Mullins, QCOSS

National Reconciliation Week (NRW) runs annually, from 27 May to 3 June, and marks two milestones in Australia’s reconciliation journey: the 1967 referendum and the High Court Mabo decision. In 2017, we reflect on two significant anniversaries – 50 years since the 1967 referendum and 25 years...

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Author: 
Dr Sonja Hood CEO of Community Hubs Australia

School readiness is a term used by educators to refer to a child’s preparedness for their first day in the classroom. If you are like me, you may be thinking it’s all about literacy and numeracy, but when I started as the CEO of Community Hubs Australia I found out it was about something much...

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Author: 
Mark Henley, Queensland Council of Social Service Chief Executive Officer

Last week we marked National Close the Gap Day (16 March) - a day which calls on all Australians to take real, measurable steps to achieve equality for Aboriginal and Torres Strait Islander peoples by 2030. The Close the Gap campaign was launched in 2007 and 10 years on, and while some progress...

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Author: 
Sammy Bruderer, NAPCAN Queensland Manager

As the peak national body for the prevention of child abuse and neglect, promoting Child Safe Organisations is a key part of our work at NAPCAN. 

We are thrilled to be able to run a series of FREE Child Safe Organisation workshops throughout Queensland, thanks to the State Government’s...

Author: 
Michael Pegg, Jobs Australia

Whenever an organisation employs someone to do work, they enter into the world of industrial relations and human resource management.  It’s not usually the main focus for the organisation and it can be hard to see why clause xyz of the something or other award matters.  But it in the world...

Author: 
Angela Massey, QCOSS

On 8 December we celebrate Community Door’s 10th birthday.

Community Door was established as a gateway for community service organisations in Queensland to access key information and resources to help them in all aspects of their operations and keep them up to date with what’s happening...

Author: 
Lewis Atkinson, Haines Centre for Strategic Management

The traditional model of social and community benefits delivered by government, community groups, charities and the not- for profit sector, with some corporate philanthropy around the edges, has been slowing dying for some years now. 

Financial sustainability and/or independence is a...

Author: 
Dietmar Frick, QCOSS

Scamwatch is increasingly warning Australian small businesses and not for profits to beware of an invoice email scam.

The scam...

What do you need to succeed?
Author: 
Shelley Dunlop, QCOSS

Community Door hosts a number of useful tools and resources that can assist you with service delivery. These are all free and available for anyone to download. A few of the most popular tools are highlighted here.

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