The social service sector in Queensland is currently subject to a number of government reform processes.

In this section you will find information on the individual reform processes, as well as current news and resources related to social service reform in general.

Department of Social Services reforms (Australia-wide)

The Department of Social Services is implementing new grant arrangements to bring together 18 grants programmes from five former Departments into seven larger broadbanded programmes aligned to the priorities of Government. The new programmes have been combined and streamlined to capitalise on common client needs and service delivery outcomes. These programmes aim to provide civil society with greater flexibility to address service needs of individuals, families and communities.

In addition to the existing four Ageing and Aged Care grant programmes, the new grant programmes are:

  • The Families and Communities Programme
  • Housing and Homelessness Programme
  • Disability, Mental Health and Carers Programme

The new grant arrangements include:

  • new grant programmes that better reflect the way community services are delivered
  • longer term grant agreements where appropriate, to offer certainty in service delivery
  • a move towards a single grant agreement for each provider to reduce administrative burden
  • a new and streamlined approach to programme performance reporting which is mutually beneficial
  • simplified financial acquittal reporting to cut down on administrative costs for providers
Case studies show social purpose organisations are reaping the benefits of improved process efficiencies. According to Olivia Hilton, Executive Director, SVA Consulting, “A lot of social purpose organisations just do not have the luxury of spending time wondering if there are other ways to achieve...
CAT Online (Cultural Awareness Training Online) is a powerful digital platform for learning about Aboriginal and Torres Strait Islander culture. It was established in 2015 by four passionate individuals with a vision for curtailing the expression of racism through cultural intelligence training...
This publication from Australian Bureau of Statistics (ABS) presents information from the 2015 Survey of Disability, Ageing and Carers (SDAC). Disability The disability prevalence rate in Australia has remained relatively stable over time, with 18.3 per cent of people reporting disability in 2015,...
Intensive Family Support (IFS) services help vulnerable families who have multiple or complex needs. The services work with families to build their capacity to safely care for and protect their children. The Queensland Government funds a number of organisations to provide IFS in locations across...
A major report into telecommunications affordability launched jointly by the Australian Communications Consumer Action Network (ACCAN) and the South Australian Council of Social Service (SACOSS) was launched yesterday. The report highlights concerns about low-income consumers in staying connected...
Churchill Education recently held a webinar on cultural competency, "Walking in two worlds". Aboriginal and/or Torres Strait Islander people have distinct and complex cultures which have been practiced for over 60,000 years and are still in practice today. To provide appropriate service delivery...
The Palaszczuk Government yesterday made same-sex adoption legal in Queensland. Minister for Communities Shannon Fentiman said the Adoption and Other Legislation Amendment Bill 2016 passed in the Queensland Parliament on 2 November 2016. “Discriminatory barriers that prevent LGBTI Queenslanders...
The Queensland Government has today launched a new violence prevention plan to help women and girls in Queensland live without fear, threats or experience of violence. Minister for the Prevention of Domestic and Family Violence Shannon Fentiman launched key actions via the Queensland Violence...
MS Queensland has led the collaboration of 11 Progressive Neurological Disease organisations, called The NeuroCare Network - we are working together to provide better outcomes for Queenslanders living with progressive neurological and neuromuscular disease. The NeuroCare Network is hosting a Q&...
The QFCC recently surveyed more than 4,000 Queensland adults to better understand what drives help-seeking, help-offering and help-accepting behaviours in relation to parenting. The Talking Families research report is now available along with statewide snapshots highlighting some of the key...

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