The social service sector in Queensland is currently subject to a number of government reform processes.

In this section you will find information on the individual reform processes, as well as current news and resources related to social service reform in general.

Department of Social Services reforms (Australia-wide)

The Department of Social Services is implementing new grant arrangements to bring together 18 grants programmes from five former Departments into seven larger broadbanded programmes aligned to the priorities of Government. The new programmes have been combined and streamlined to capitalise on common client needs and service delivery outcomes. These programmes aim to provide civil society with greater flexibility to address service needs of individuals, families and communities.

In addition to the existing four Ageing and Aged Care grant programmes, the new grant programmes are:

  • The Families and Communities Programme
  • Housing and Homelessness Programme
  • Disability, Mental Health and Carers Programme

The new grant arrangements include:

  • new grant programmes that better reflect the way community services are delivered
  • longer term grant agreements where appropriate, to offer certainty in service delivery
  • a move towards a single grant agreement for each provider to reduce administrative burden
  • a new and streamlined approach to programme performance reporting which is mutually beneficial
  • simplified financial acquittal reporting to cut down on administrative costs for providers
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The Queensland Government and the community services industry have co-developed the Partnering for the future: advancing Queensland's services industry 2017-25 strategy as a roadmap for proactively addressing changes and driving collaboration towards the industry's 2025 vision. To help your...
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Are you interested in driving industry excellence in the child and family sector? Are you already leading business excellence efforts in your own organisation and want to connect with other leaders? CSIA, in partnership with Queensland Family & Child Commission, invites you to the Industry...
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Embracing technology, encouraging innovation and skilling workers for the jobs of the future are some of the priorities for action targeted in a newly released strategy for Queensland’s community services industry. Developed jointly by industry members and the Queensland Government, Partnering for...
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The Australia Council of Social Service (ACOSS) is campaigning against the government's Welfare Reform Bill as they believe it will increase pressure on people living in poverty. They are asking for signatures for their petition Stop the cuts. Stop the attack which calls on the government to...
On 9 August 2017, the Minister for Communities, Women and Youth, Minister for Child Safety and Minister for the Prevention of Domestic and Family Violence introduced the Child Protection Reform Amendment Bill 2017. The Bill proposes important changes to Queensland's child protection laws and...
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Pro Bono Australia have launched Civil Voices, a survey to find out the social sector's perspective on the current state of advocacy in Australia. The organisation have said participation in the survey is essential for a holistic insight into the sector's ability to advocate on matters of public...
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Victorian Council of Social Service (VCOSS) has released a major study on the human impact of power prices: POWER STRUGGLES: Everyday battles to stay connected. The report argues government must remember that real people are at the centre of our nation’s energy price crisis. The report is based on...
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Drug Testing and Marriage Equality Standing for a Decent Australia, working with the Facts Drug Testing ACOSS applauds the decision of the Opposition Labor Party to oppose the Federal Government proposal to introduce drug testing for people needing social security support. The Opposition joins the...
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Changes to the Domestic and Family Violence Protection Act from 30 May will mean greater protection for victims and their children. The changes strengthen police and justice responses, and allow for improved information sharing between government and non-government organisations. The Queensland...
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Queensland Government media release The Palaszczuk Government is committed to strengthening the child protection system, and last week established new minimum qualification standards for residential care workers. Child Safety Minister Shannon Fentiman said the new requirements within the...

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Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
The Financial Counsellors' Association of Queensland is the peak professional body representing the membership of 74 Financial Counsellors throughout inner city, suburban and regional Queensland. The FCAQ is also a not for profit organisation whose members provide a fee and accessible financial...
In the first reading of the 2015 Queensland Budget Speech on 14 July 2015, Treasurer Pitt announced that the Queensland Government will pilot 3 social benefit bonds aimed at sourcing funds from the private sector to finance the achievement of quantifiable social outcomes in the community. The pilot...
From January 2015, new community-based services, known as Family and Child Connect, were rolled out across Queensland, as part of the Supporting Families Changing Futures reforms to Queensland’s child protection system. These services will support families who are at risk of entering or re-entering...
Aged care is an important component of Australia’s health system. The National Health and Hospitals Reform Commission (NHHRC) considered that significant reform is needed to the aged care system, including its relationship to the rest of the health system, if it is to meet the challenges of an...
The Yarning Circle is a collection of stories about and by Aboriginal and Torres Strait Islander people with a disability. These stories were produced to provide information about the state-wide Aboriginal and Torres Strait Islander Disability Network and to start a conversation about the NDIS and...
The Social Services Performance and Reform Program of the Department of Communities, Child Safety and Disability Services is progressing priorities related to the following elements of the department's Strategic Plan 2017–2021: Community services Community inclusion, participation and resilience...
This is a very simple and easy to use toolkit that is filled with templates and guides to support your organisation to develop innovative and collaborative ways of working together. From developing a value statement, stakeholder engagement, business planning, SWOT analysis and many more. The...
On 21 December 2008, the former Prime Minister, the Hon Kevin Rudd MP and former Minister for Housing, Tanya Plibersek MP, released the Government's White Paper on Homelessness: The Road Home . The Road Home - Full Report Executive Summary The Road Home sets the strategic agenda for reducing...
The Australian and State and Territory Governments are implementing a major national health reform agenda. It will mean a new way of funding, governing and delivering health services. This site provides: Frequently asked Questions to better understand the reforms and how they might impact on you,...
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Author: 
Louise Mullins, Queensland Council of Social Service

Would it surprise you to know that poverty and severe hardship affects more than a million Australians? And around the world more than a billion are desperately poor?

Anti-Poverty Week 2017 encourages all Australians to highlight issues of poverty and hardship here, at home, and overseas...

Author: 
Angela Massey, QCOSS

On 8 December we celebrate Community Door’s 10th birthday.

Community Door was established as a gateway for community service organisations in Queensland to access key information and resources to help them in all aspects of their operations and keep them up to date with what’s happening...

Author: 
Lewis Atkinson, Haines Centre for Strategic Management

The traditional model of social and community benefits delivered by government, community groups, charities and the not- for profit sector, with some corporate philanthropy around the edges, has been slowing dying for some years now. 

Financial sustainability and/or independence is a...

What do you need to succeed?
Author: 
Shelley Dunlop, QCOSS

Community Door hosts a number of useful tools and resources that can assist you with service delivery. These are all free and available for anyone to download. A few of the most popular tools are highlighted here.

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The Womens Centre Cairns is a proudly feminist not-for-profit organisation that provides services to women and children at risk of domestic violence and homelessness. Drawing funding from the Department of Communities, Child Safety and Disability Services and Department of Housing and Public...

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Author: 
Tiffany Tento, QCOSS

Queensland communities are being encouraged to be part of the solution and help put an end to family violence, as part of this year’s Domestic and Family Violence Prevention Month in May.

Minister for the Prevention of Domestic and Family Violence Shannon Fentiman has called on all...

Author: 
Queensland Council of Social Service

The Queensland Council of Social Service (QCOSS) recently released a new report revealing the interrelated nature of poverty and disadvantage, highlighting key areas in Queensland which need to be addressed with better targeted programs, policies and investment.

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Author: 
Shelley Dunlop, Queensland Council of Social Service

You may have seen the Network Spaces tab at the top of the Community Door site. You may even think Network Spaces is actually Community Door, a common assumption since the whole of Community Door used to be that green colour.

So what is Network Spaces and why would you want to use it?...

Author: 
The Social Benefit Bond Program, Queensland Treasury

The competitive tender process for the Queensland government's new Social Benefit Bonds program has recently been launched, and the Invitation for Expressions of Interest (EOI) documents are available via...

Ring of paper children including some in wheelchairs
Author: 
Kristian Schader, Calxa

With the impending roll-out of the National Disability Insurance Scheme (NDIS) looming large in Queensland, some Not-For-Profit service providers in the Townsville region are expressing a feeling of isolation and of being somewhat disconnected.

Responding to this need, Calxa...

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