The Queensland Council of Social Service (QCOSS) considers that the following key principles inform the delivery of social services in Queensland:

  • Inclusive social and economic policy
  • Human rights instruments as key reference points for policy and practice
  • Practice informed by evidence and lived experience
  • Focus on prevention and early intervention
  • Focus on person-centred policy and practice
  • People who use services actively informing the policy decisions that impact on their lives
  • Communities actively informing local responses to need
  • Timely access to data for planning and measuring impact
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The National Welfare Rights Network has published a useful factsheet for people who have received a debt collection letter from Centrelink to help better understand what to do. It can be accessed on their website . Other organisations you can contact if you have questions about the debt collection...
Not-for-profit Law has updated its guide to 'The laws of advertising and your community organisation'. The resource provides practical tips to help organisations comply with the laws of advertising and marketing in Australia. Importantly, these laws apply to many fundraising activities of charities...
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The Australia-ASEAN Emerging Leaders Program (A2ELP) brings together social entrepreneurs from South-East Asia andAustralia to incubate new projects and professional connections across the region. The focus of the program this year will be in the social impact space and is looking for applicants...
Right now there's almost 90 FREE Triple P parenting seminars available in Queensland in 45 different locations! Check out the Tirple P calendar to see if there's one near you. And if there isn't a seminar that suits, but you're keen to pick up some new parenting tips and strategies asap, you can do...
At the inaugural Queensland Family Matters Forum held in Brisbane on 4 and 5 August, Minister for Child Safety, the Honourable Shannon Fentiman, announced a new Empowering Families Innovation Fund (EFIF) would help generate innovative, community-led ideas for keeping Aboriginal and Torres Strait...
The Department of Communities, Child Safety and Disability Services is working towards applying an outcomes-oriented approach to inform and drive future policy and investment decisions. It has just released a short fact sheet about its approach.
Two new Good Money community finance stores will respond to the increasing need for access to fair and affordable financial services for Queenslanders on low incomes. The stores are a three-way partnership between Good Shepherd Microfinance, the National Australia Bank (NAB) and the Queensland...
The National No-Interest-Loan-Scheme (NILS) conference was recently held in June 2016 in Adelaide. The presentations from the conference workshops are now available: Marketing masterchef Are social enterprises the answer? Financial conversations Are you making an ethical decision? The good and the...
Recently, the Radio COTA podcast explored senior safety in home and online , along with how to become tech savvy, and digital inclusion for older Queenslanders. COTA (Council on the Ageing) Queensland is the Seniors Peak giving older Queenslanders a voice on issues that affect them. COTA Queensland...
Disaster resilience is "the ability of individuals, communities, organisations, or countries exposed to disasters and crises and underlying vulnerabilities to: anticipate, reduce the impact of, cope with, and recover from the effects of adversity without compromising their long-term prospects." (...

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