The Queensland Council of Social Service (QCOSS) considers that the following key principles inform the delivery of social services in Queensland:

  • Inclusive social and economic policy
  • Human rights instruments as key reference points for policy and practice
  • Practice informed by evidence and lived experience
  • Focus on prevention and early intervention
  • Focus on person-centred policy and practice
  • People who use services actively informing the policy decisions that impact on their lives
  • Communities actively informing local responses to need
  • Timely access to data for planning and measuring impact
The Service Providers Accessibility Guide has been designed by Media Access Australia to provide you with a practical, hands-on, step-by-step way to effectively prepare and deliver content and communications to people with disabilities via computing and mobile devices. The original version of this...
Flooded houses
The Queensland Government has made improvements to community recovery after a disaster or emergency. This includes more sophisticated disaster mapping and clearer eligibility criteria for financial assistance which means help can go more efficiently to those suffering genuine hardship. Referrals...
Young boy at top of stairs
Australia's National Research Organisation for Women's Safety (ANROWS) is an independent, not for profit research organisaiton established to produce evidence to support the reduction of violence against women and their children. ANROWS' latest state of knowledge paper on Domestic and family...
Social benefit bonds panel
The 2015 QCOSS Conference was held on 13-14 October 2015 at the Brisbane Convention and Exhibition Centre. Speakers included Jessica Venegas from Community Solutions USA, a panel session hosted by Jenny Brockie from SBS Insight, and a storytelling workshop by Juanita Wheeler from Full & Frank...
HSQF front page
Have you explored the Community Door eTraining site? All training is free and accessible to anyone. We have just launched a new eTraining module based around the Queensland Human Services Quality Framework (HSQF). The Human Services Quality Framework (HSQF) is the first consolidated set of...
Angela Blanchard speaks in Houston, Texas
Thursday 10 December 2015 is International Human Rights Day . Recently, in Houston, Texas, they held their first Annual Human Rights Day Festival. Angela Blanchard, President and CEO of Neighborhood Centers spoke at the festival about human rights, fears, our beliefs about people, safety and making...
Community Tree
Community back in the picture - are we ready? 4 to 7 November 2015, Griffith University Meadowbrook Logan The 2015 Logan Community Development Conference will focus on people and community at the centre of change. A new landscape is emerging as a result of structural reforms across multiple sectors...
Government and non-government agencies across the Brisbane region have been busy making headway to form three local level alliances (LLAs) that will play an integral role in building and sustaining the local family support system. LLAs are a key element of Family and Child Connect (FaCC) services...
Bag of money
The gap in living standards across Australia is growing, according to research released by Anglicare today in Canberra. The Living Standards Trends in Australia report found that while living standards boomed over the past decade the growth was not shared evenly. Households in the top 20 per cent...
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Throughout May, June and July 2015, the Human Services Quality Framework team in the Department of Communities, Child Safety and Disability Services, in partnership with the Queensland Council of Social Service (QCOSS), delivered presentations to service providers around Queensland through 15 face-...

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