The Queensland Council of Social Service (QCOSS) considers that the following key principles inform the delivery of social services in Queensland:

  • Inclusive social and economic policy
  • Human rights instruments as key reference points for policy and practice
  • Practice informed by evidence and lived experience
  • Focus on prevention and early intervention
  • Focus on person-centred policy and practice
  • People who use services actively informing the policy decisions that impact on their lives
  • Communities actively informing local responses to need
  • Timely access to data for planning and measuring impact
The National No-Interest-Loan-Scheme (NILS) conference was recently held in June 2016 in Adelaide. The presentations from the conference workshops are now available: Marketing masterchef Are social enterprises the answer? Financial conversations Are you making an ethical decision? The good and the...
This Sunday 3 July marks the start of NAIDOC week. NAIDOC Week celebrations are held across Australia each July to celebrate the history, culture and achievements of Aboriginal and Torres Strait Islander peoples. NAIDOC is celebrated not only in Indigenous communities, but by Australians from all...
Recently, the Radio COTA podcast explored senior safety in home and online , along with how to become tech savvy, and digital inclusion for older Queenslanders. COTA (Council on the Ageing) Queensland is the Seniors Peak giving older Queenslanders a voice on issues that affect them. COTA Queensland...
Disaster resilience is "the ability of individuals, communities, organisations, or countries exposed to disasters and crises and underlying vulnerabilities to: anticipate, reduce the impact of, cope with, and recover from the effects of adversity without compromising their long-term prospects." (...
The Queensland Government today released Queensland’s first Women’s Budget Statement in almost 20 years, highlighting the important contribution of women to the state’s economic future. Minister for Women Shannon Fentiman said the Women’s Budget Statement is a key document outlining the initiatives...
The 2016-17 Queensland State Budget is a solid budget for vulnerable Queenslanders. It provides funding for crucial areas such as prevention of domestic and family violence, universal access to kindy, investment in employment in regional Queensland and the provision of a range of social...
Australia is becoming more culturally diverse and many Australian organisations need support to effectively manage the opportunities and challenges that this cultural diversity brings. Research demonstrates that organisations that manage cultural diversity well can expect to receive a host of...
Today, June 15 is World Elder Abuse Awareness Day. Elder abuse is a global human right issue that is continuing to grow. Elder abuse knows no boundaries. In this week's episode of Radio COTA , Andy Neil is joined by Mark Phillips, Principal Investigations Officer at the Office of the Public...
Grantseekers are applying for smaller numbers of grants, and have called on funders for greater support through both multi-year grants and grants covering core operational costs, according to the latest research report from the Australian Institute of Grants Management (AIGM). The survey is said to...
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Queensland Health have released My health, Queensland's future: Advancing health 2026 (Advancing health) which sets out a 10 year vision and strategy for the Queensland health system. Advancing health outlines how the health system can better serve patients, their families and their communities and...

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Outcomes Working Group February 2015
Author: 
Richard Fahy, Lutheran Community Care

Lutheran Community Care’s vision is aligned to making quality of life better for the clients we serve. In the light of this it is important to us that we can also quantify what has changed for the client since they have been using our services. Through adopting an outcome-based framework we seek...

Carer
Author: 
Marlene Butteriss, QCOSS

There has a been a lot of talk lately about ‘person centred’ approaches and ‘self-direction’ in the context of disability services, particularly with the advent of the National Disability Insurance Scheme (NDIS), but what do these terms really mean and why are they important?

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A screenshot of the Care Opinion website
Author: 
Michael Greco, Care Opinion Australia

Care Opinion is an independent, not-for-profit new web site which enables people to post their experiences of local social care services online, and in public (eg aged care, youth and disability care). ...

Piggy bank image
Author: 
Shelley Dunlop, QCOSS

The Queensland Council of Social Service (QCOSS) has just released a new cost of living report examining the cost of living pressures across six Queensland regional centres – Brisbane, Gold Coast, Cairns, Mount Isa, Rockhampton and Kingaroy.

The report uses the existing Cost of Living...

The Queensland Plan logo
Author: 
Tiffany Tento, Queensland Council of Social Service

The Queensland Government’s ambitious and visionary Queensland Plan has set out a positive framework for the next 30 years, but its success will depend on whether it can inspire real action.

The Queensland Plan is not...

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