The Queensland Council of Social Service (QCOSS) considers that the following key principles inform the delivery of social services in Queensland:

  • Inclusive social and economic policy
  • Human rights instruments as key reference points for policy and practice
  • Practice informed by evidence and lived experience
  • Focus on prevention and early intervention
  • Focus on person-centred policy and practice
  • People who use services actively informing the policy decisions that impact on their lives
  • Communities actively informing local responses to need
  • Timely access to data for planning and measuring impact
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Pro Bono Australia have launched Civil Voices, a survey to find out the social sector's perspective on the current state of advocacy in Australia. The organisation have said participation in the survey is essential for a holistic insight into the sector's ability to advocate on matters of public...
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Drug Testing and Marriage Equality Standing for a Decent Australia, working with the Facts Drug Testing ACOSS applauds the decision of the Opposition Labor Party to oppose the Federal Government proposal to introduce drug testing for people needing social security support. The Opposition joins the...
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Poverty and severe hardship affect more than a million Australians. Around the world more than a billion people are desperately poor. The main aims of Anti-Poverty Week are to: strengthen public understanding of the causes and consequences of poverty and hardship around the world and within...
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The Queensland Government’s Not Now, Not Ever campaign aims to raise community awareness and encourage community participation during Domestic and Family Violence Prevention Month in May. We all have a role to play in ending domestic and family violence and Queenslanders are being encouraged to...
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We have launched a brand new course on the Community Door eTraining website which provides an introduction to the social service sector in Queensland for managers and organisations new to the sector. It is free for anyone to access. It features a profile of the sector in Queensland, insights into...
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Legal Aid Queensland invites community workers to join a free webinar on credit and debt. The webinar on Thursday 9 February, at 10am, will be delivered by Paul Holmes, senior lawyer in Legal Aid Queensland’s Consumer Protection team, and will cover: • what happens to clients if they can’t pay...
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Given that it is the new year and we are starting fresh, we are keen to get your feedback on Community Door, Network Spaces, Community Door eTraining and StudioQ! We are inviting users to complete our online survey so we can make improvements. We want to know if the resources on Community Door are...
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The National Welfare Rights Network has published a useful factsheet for people who have received a debt collection letter from Centrelink to help better understand what to do. It can be accessed on their website . Other organisations you can contact if you have questions about the debt collection...
Not-for-profit Law has updated its guide to 'The laws of advertising and your community organisation'. The resource provides practical tips to help organisations comply with the laws of advertising and marketing in Australia. Importantly, these laws apply to many fundraising activities of charities...
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The Australia-ASEAN Emerging Leaders Program (A2ELP) brings together social entrepreneurs from South-East Asia andAustralia to incubate new projects and professional connections across the region. The focus of the program this year will be in the social impact space and is looking for applicants...

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Author: 
Kylie Hogan, National Disability Services

The Community Services Industry is facing a myriad of reforms and challenges now and into the future. 

Challenges such as an ageing population, workforce shortages, sector-wide reforms, technological advances and economic uncertainty are making it more important than ever for...

Outcomes Working Group February 2015
Author: 
Richard Fahy, Lutheran Community Care

Lutheran Community Care’s vision is aligned to making quality of life better for the clients we serve. In the light of this it is important to us that we can also quantify what has changed for the client since they have been using our services. Through adopting an outcome-based framework we seek...

Carer
Author: 
Marlene Butteriss, QCOSS

There has a been a lot of talk lately about ‘person centred’ approaches and ‘self-direction’ in the context of disability services, particularly with the advent of the National Disability Insurance Scheme (NDIS), but what do these terms really mean and why are they important?

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A screenshot of the Care Opinion website
Author: 
Michael Greco, Care Opinion Australia

Care Opinion is an independent, not-for-profit new web site which enables people to post their experiences of local social care services online, and in public (eg aged care, youth and disability care). ...

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Author: 
Shelley Dunlop, QCOSS

The Queensland Council of Social Service (QCOSS) has just released a new cost of living report examining the cost of living pressures across six Queensland regional centres – Brisbane, Gold Coast, Cairns, Mount Isa, Rockhampton and Kingaroy.

The report uses the existing Cost of Living...

The Queensland Plan logo
Author: 
Tiffany Tento, Queensland Council of Social Service

The Queensland Government’s ambitious and visionary Queensland Plan has set out a positive framework for the next 30 years, but its success will depend on whether it can inspire real action.

The Queensland Plan is not...

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