The safety, well-being and human and legal rights of people using services are protected and promoted.
The organisation upholds the legal and human rights of people using services. This includes people’s right to receive services that protect and promote their safety and well-being, participation and choice.
The organisation provides services in a manner that upholds people’s human and legal rights.
The organisation proactively prevents, identifies and responds to risks to the safety and well-being of people using services.
The organisation has processes for reporting and responding to potential or actual harm, abuse and/or neglect that may occur for people using services.
People using services are enabled to access appropriate supports and advocacy.
The organisation has processes that demonstrate the right of the individual to participate and make choices about the services received.