Overall, the co-design process has been positive. As expected, there has been significant angst amongst service providers with regard to unnecessary duplication of reporting requirements where there are multiple funding sources, lack of opportunity to influence investment specifications, and frustration over results from recent competitive tendering processes, particularly in regional Qld.
Attribution of outcome and the need to resource community based organisations to establish outcome measurement systems and train staff have emerged as key issues for further consideration.
As anticipated the practice of engaging community based organisations effectively, earlier in the review and redesign of funding arrangements has its challenges. The experience to date with the co-design process, however, indicates that not only does the process yield positive results but is clear proof that community based organisations are ready for a stronger role in decision-making and design of our social service system.