The Queensland Council of Social Service (QCOSS) and the Department of Communities, Child Safety and Disability Services are working together across Queensland during 2015 to complete two phases of work related to the co-design of outcome measures.
If you wish to be involved in this process please visit the Outcomes Working Group Network Space.
The Outcomes Co-design Group has brought together a diverse mix of government and non-government organisations to have input into the definition of outcome measures being used as part of new funding agreements from July 1st 2015 (phase 1) and the tool(s) to be used to systematically capture evidence of outcome against those measures (phase 2). The outcome measures were initially included in the new investment specifications for community services (2014), were defined with input from workshop participants and have recently been finalised (link). This work applies to organisations that have transitioned to a new service agreement since 1 October 2014. Organisations with older service agreements will not be required to report on outcome measures until they enter into a new agreement.
A series of ten monthly workshops have been planned for 2015, four for regional Queensland. These workshops are being co-facilitated by the Queensland Council of Social Service and the Department of Communities, Child Safety and Disability Services and build on an initial session at QCOSS’ 2014 conference.
The co-design process has also included the establishment of a steering group of government and large and small community based organisations which meets in between each of the ten workshops. The purpose of the steering group has been to reflect on feedback from each workshop, agree on changes to outcomes, and plan the next workshop. At the end of the year, the group will also review the co-design process itself.
The scope of this work covers the following program areas within the Department of Communities, Child Safety and Disability Services:
- Child Protection (Support Services)
- Child Protection (Placement Services)
- Domestic and Family Violence
- Young people
- Older people
- Service System Support and Development
QCOSS has undertaken this work on a co-design basis to set an expectation and process for community based organisations being engaged in policy change earlier in the design process than usually experienced. It is one of a range of mechanisms QCOSS is currently trialing to better connect it’s members to policy decision making and ensure people who use services remain at the centre of our work.