If you can't find the information you are looking for in your language, the following organisations can help with translation and interpreting:

Translating and Interpreting Service (TIS)

TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call.

Telephone: 131 450

Community support services

For further assistance accessing and using the resources on Community Door non-government organisations can contact any of the following community support services.

Ethnic Communities Council of Queensland (ECCQ)

253 Boundary St West End Queensland 4101

(07) 3844 9166

Multicultural Development Association

57 Old Cleveland Road Stones Corner Queensland 4120

(07) 3394 9300

ACCESS Community Services

PO Box 10 Logan Central Queensland 4114

(07) 3808 9299


PO Box 146 Woodridge Queensland 4114

(07) 3808 4463

Multicultural Families Organisation Inc – Gold Coast

PO Box 3023 Southport Business Centre Queensland 4215

(07) 5571 0381

Lifeline Darling Downs and South West Queensland

PO Box 2119 Toowoomba Queensland 4350

(07) 4632 9299

Mackay Regional Council for Social Development

PO Box 984 Mackay Queensland 4740

(07) 4957 3008

Mt Isa Community Development Association

PO Box 345 Mt Isa Queensland 4825

(07) 4749 1404

Townsville Multicultural Support Group Inc

PO Box 1801 Aitkenvale Queensland 4814

(07) 4775 1588

Centacare Cairns

PO Box 201 Cairns Queensland 4870

(07) 4041 7699

Local Area Multicultural Partnerships (LAMP)

Local Area Multicultural Partnerships is designed as a partnership strategy between the State Government and local governments to create harmonious and cohesive community relations appropriate for our diverse society.

A coordination role is funded within the Local Government Association of Queensland.

PO Box 2230 Fortitude Valley Queensland 4006

(07) 3000 2235

Coordinated Advocacy in the Multicultural Sector Network (CAMS)

The Coordinated Advocacy in the Multicultural Sector Network (CAMS Network) is a partnership strategy between State Government and community organisations to support and promote multiculturalism.

CAMS program has 20 CAMS workers based in 16 organisations across Queensland. The statewide network is extensive in skills, knowledge and expertise and includes individuals and organisations committed to increasing access and equity for CALD communities.

The CAMS Co-ordinator, Lalita Lakshmi is based with the Ethnic Communities Council Queensland (ECCQ), the State peak organisation, telephone (07) 3844 9166


Mr Ignacio Jimenez

Coordinator, Multicultural Community Worker Program

(07) 3435 4311

The Secretariat of National Aboriginal and Islander Child Care (SNAICC) has announced the theme for National Aboriginal and Torres Strait Islander Children's Day for 2018 - Celebrating Our Children for 30 Years . National Children's Day is held on 4th August, and this year SNAICC invites the...
Family Matters Queensland will be holding a community screening of Cherbourg Women - My Struggle, My Fight on 19 May 2018. The event will be part of Family Matters National Week of Action, 14-20 May, 2018. It will commence with a Welcome to Country and Traditional Dancers and will conclude with a Q...
Queensland Government media release Forty community celebrations will be funded by the Palaszczuk Government through the new Celebrating Reconciliation Small Grants Program. Deputy Premier and Minister for Aboriginal and Torres Strait Islander Partnerships Jackie Trad today announced the first...
Time is running out to nominate for the Queensland Multicultural Awards as nominations close on 7 May 2018. The Queensland Multicultural Awards recognise the valuable contributions of Queenslanders who support and promote a united, harmonious and inclusive Queensland community. The 2018 theme is, ‘...
Queensland Government media release The Palaszczuk Government has announced a new $100,000 funding initiative that will help more Queensland communities celebrate National Reconciliation Week (27 May – 3 June 2018). Deputy Premier, Treasurer and Minister for Aboriginal and Torres Strait Islander...
Queensland Government media release Nominations are now open to recognise Queensland’s top achievers in promoting and supporting multiculturalism in the 2018 Queensland Multicultural Awards. In launching the awards at a Harmony Day breakfast at State Parliament, Multicultural Affairs Minister...
Harmony Day is a day to celebrate Australian mutliculturalism based on the successful integration of migrants in our community. The day is about inclusiveness, respect and belonging for all Australians regardless of cultural or linguistic background. It is held on 21 March. The day coincides with...
MDA (Multicultural Development Australia) and DiverseWerks are delivering an NDIS Sector Development - Provider Readiness (CALD) project funded by the Department of Social Services and supported by the Queensland Government. The project aims to increase sectoral understanding of people with...
Join ECCQ for Harmony Day breakfast at Parliament House to hear from the new Minister for Multicultural Affairs and hear his priorities for the portfolio. Event details Where: Premier's and Speaker's Hall, Parliamentary Annexe, Alice St, Brisbane When: 21 March 2018, 7-9am Cost: $45 members, $55...
The Fair Work Ombudsman (FWO) website can now be instantly translated into 40 languages enabling customers to access information about Australian workplace laws. As well as the website translator, the site offers in-language tools and resources such as downloadable resources, videos and topic-based...


Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
IWSS works with women and children of non-English speaking background who are or have been in violent domestic situations and/or have experienced rape and/or sexual assault. Website: www.iwss.org.au Sexual Assault Program: 07 3846 5400 Domestic Violence Program: 07 3846 3490
Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT) provides flexible and culturally sensitive services to promote the health and wellbeing of people who have been tortured or who have suffered refugee related trauma prior to migrating to Australia. Multicultural...
Ethnic Communities Council of Queensland Australian Multicultural Foundation Settlement Council of Australia Centre for Cultural Diversity in Ageing Federation of Ethnic Communities’ Councils of Australia
Legal Aid have a series of captioned recordings about Legal Aid Queensland services on their YouTube channel . Videos for community, health and education workers can be found here and include their published community legal education webinars. Upcoming webinars can be found on the Information for...
The Queensland Disaster Management website and the Get Ready website have a range of information and useful resources that can assist you to plan and prepare for an emergency. As part of your preparedness and planning for weather events, access regular weather forecast updates from the Bureau of...
Australia's justice system provides a unique and challenging environment dealing frequently with cross-cultural issues. The responsiveness of courts and tribunals to culturally and linguistically diverse communities is a measure of society's commitment to equal access to the law for all. This...
This discussion paper from the QAIWG explores whether an organisation requires an interpreter or bi-cultural support worker and the difference between the two; the standards and considerations to be made when booking an interpreter; and what to do when a credentialed interpreter is not available...
The Language service needs of women in regional and rural Queensland survey gathers information from non-government community social service organisations on the language needs of Aboriginal, Torres Strait Islander, migrant and refugee women and women with a disability in regional and rural...
The Queensland Accessing Interpreters Working Group (QAIWG) is a coalition of non-government organisations concerned with equitable service provision of people from culturally and linguistically diverse communities in Queensland. The working group has provided significant input to the development...
The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
The Directory of migrant and refugee women's groups was compiled with input from CAMS and LAMP workers across Queensland. It provides a ready network of contacts for organisations that wish to share information with women and families in culturally and linguistically diverse communities. These are...
A report by Diversity Council Australia (DCA) and Deakin University has found that the Boards of Australian companies are becoming more culturally diverse but they are still not reflecting the diversity of the broader Australian community. Read more
The Federation of Ethnic Communities’ Councils of Australia (FECCA) recently undertook a project through its Women's Advisory Committee, to explore and share the amazing stories of Australian women from culturally and linguistically diverse (CALD) backgrounds. Prepared in inter-generational pairs,...


All service providers operating in Queensland are required to comply with the Queensland Anti-Discrimination Act 1991 . The Queensland Civil and Administrative Tribunal (QCAT) has jurisdiction to hear and decide complaints about contraventions of this Act. Frequently Asked Questions There are also...
There are a range of legal structures which may be suitable for Queensland not-for-profit community groups. The four main options are: an incorporated association: Associations Incorporation Act 1981 (QLD) and Associations Incorporation Regulation 1999 (QLD) a company limited by guarantee:...
Dr Sonja Hood CEO of Community Hubs Australia

School readiness is a term used by educators to refer to a child’s preparedness for their first day in the classroom. If you are like me, you may be thinking it’s all about literacy and numeracy, but when I started as the CEO of Community Hubs Australia I found out it was about something much...

Dr Kamil Shah, QCOSS Senior Policy Officer
Dr Kamil Shah, QCOSS Senior Policy Officer

A joint QCOSS and PeakCare one-day workshop will explore the many aspects of cultural inclusion in a community service setting on 15 February.

Attendees will gain a better understanding of the strengths of culturally diverse communities and how to appropriately include people from...

Tiffany Tento, QCOSS

Queensland communities are being encouraged to be part of the solution and help put an end to family violence, as part of this year’s Domestic and Family Violence Prevention Month in May.

Minister for the Prevention of Domestic and Family Violence Shannon Fentiman has called on all...

Queensland Council of Social Service

The Queensland Council of Social Service (QCOSS) recently released a new report revealing the interrelated nature of poverty and disadvantage, highlighting key areas in Queensland which need to be addressed with better targeted programs, policies and investment.


Embrace training for kindergarten educators
Cherie Lamb, Queensland Council of Social Service

The EMBRACE Culture in Kindy Program aims to increase kindergarten participation for children from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse backgrounds in Queensland.

Our ‘Embracing cultural diversity in...

Multicultural hands
Grazia Catalano, Multicultural Policy Officer, QCOSS

The Queensland Government has just released some excellent policy documents on the Cultural Diversity Policy and the ...

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