If you can't find the information you are looking for in your language, the following organisations can help with translation and interpreting:

Translating and Interpreting Service (TIS)

TIS is available 24 hours a day, 7 days a week, and is accessible from anywhere in Australia for the cost of a local call.

Telephone: 131 450

Community support services

For further assistance accessing and using the resources on Community Door non-government organisations can contact any of the following community support services.

Ethnic Communities Council of Queensland (ECCQ)

253 Boundary St West End Queensland 4101

(07) 3844 9166

Multicultural Development Association

57 Old Cleveland Road Stones Corner Queensland 4120

(07) 3394 9300

ACCESS Community Services

PO Box 10 Logan Central Queensland 4114

(07) 3808 9299


PO Box 146 Woodridge Queensland 4114

(07) 3808 4463

Multicultural Families Organisation Inc – Gold Coast

PO Box 3023 Southport Business Centre Queensland 4215

(07) 5571 0381

Lifeline Darling Downs and South West Queensland

PO Box 2119 Toowoomba Queensland 4350

(07) 4632 9299

Mackay Regional Council for Social Development

PO Box 984 Mackay Queensland 4740

(07) 4957 3008

Mt Isa Community Development Association

PO Box 345 Mt Isa Queensland 4825

(07) 4749 1404

Townsville Multicultural Support Group Inc

PO Box 1801 Aitkenvale Queensland 4814

(07) 4775 1588

Centacare Cairns

PO Box 201 Cairns Queensland 4870

(07) 4041 7699

Local Area Multicultural Partnerships (LAMP)

Local Area Multicultural Partnerships is designed as a partnership strategy between the State Government and local governments to create harmonious and cohesive community relations appropriate for our diverse society.

A coordination role is funded within the Local Government Association of Queensland.

PO Box 2230 Fortitude Valley Queensland 4006

(07) 3000 2235

Coordinated Advocacy in the Multicultural Sector Network (CAMS)

The Coordinated Advocacy in the Multicultural Sector Network (CAMS Network) is a partnership strategy between State Government and community organisations to support and promote multiculturalism.

CAMS program has 20 CAMS workers based in 16 organisations across Queensland. The statewide network is extensive in skills, knowledge and expertise and includes individuals and organisations committed to increasing access and equity for CALD communities.

The CAMS Co-ordinator, Lalita Lakshmi is based with the Ethnic Communities Council Queensland (ECCQ), the State peak organisation, telephone (07) 3844 9166


Mr Ignacio Jimenez

Coordinator, Multicultural Community Worker Program

(07) 3435 4311

Media Statement Minister for Communities, Women and Youth, Minister for Child Safety and Minister for the Prevention of Domestic and Family Violence The Honourable Shannon Fentiman Financial assistance is now available for south-east Queensland’s not-for-profit organisations that have been affected...
The Queensland Multicultural Awards recognise the valuable contributions of Queenslanders who support and promote a united, harmonious and inclusive Queensland community. It is time to nominate an individual or organisation that does outstanding work or volunteering in Queensland. In 2017 the...
The Department of Communities, Child Safety and Disability Services' (DCCDS) Community Recovery section is encouraging individuals, carers and service providers in the DCCSDS North and Far North Queensland area to be prepared in relation to Tropical Cyclone Debbie. The likely impacts of a tropical...
Queensland Government media release Nominations for the 2017 Queensland Reconciliation Awards are now open. Premier Annastacia Palaszczuk said the awards recognised businesses, community organisations, educational institutions and partnerships that had strived for unity and reconciliation. “This...
A joint QCOSS and PeakCare one-day workshop will explore the many aspects of cultural inclusion in a community service setting. At the end of the day attendees will have a better understanding of the strengths of culturally diverse communities and how to appropriately include people from different...
AMPARO Advocacy partnered with Griffith University, Queenslanders with Disability Network, and Community Resource Unit to hold a one day forum to explore what steps would ensure that people from CALD backgrounds with disability are best supported by the NDIS. This forum quickly booked out but...
Not-for-profit Law has updated its guide to 'The laws of advertising and your community organisation'. The resource provides practical tips to help organisations comply with the laws of advertising and marketing in Australia. Importantly, these laws apply to many fundraising activities of charities...
Queensland Council of Social Service (QCOSS) is thrilled that more than 150,000 Queensland families will receive a rebate on their electricity bills as part of new state government policy. Following recommendations from QCOSS, the existing $330 Electricity Rebate will be extended to include...
‘Building Belonging’ is a comprehensive toolkit of early education resources which includes an ebook, song with actions, educator guide, posters and lesson plans. It is focussed on encouraging respect for cultural diversity and tackling racial prejudice in early childhood settings. The resources...
2Spirits (QuAC) and Queensland Council of Social Service (QCOSS) have partnered up to inquire into the challenges faced by people who identify as Lesbian, Gay, Bisexual, Sistergirl, Brotherboy, Transgender, Queer and Intersex who experience domestic and family violence. This is an anonymous survey...


Are you looking for support in Queensland, or trying to find a service that meets your needs? Now you can search oneplace , the service directory hosted by the Queensland Family and Child Commission. oneplace is an easily accessible directory of community services to help Queensland families to get...
IWSS works with women and children of non-English speaking background who are or have been in violent domestic situations and/or have experienced rape and/or sexual assault. Website: www.iwss.org.au Sexual Assault Program: 07 3846 5400 Domestic Violence Program: 07 3846 3490
Queensland Program of Assistance to Survivors of Torture and Trauma (QPASTT) provides flexible and culturally sensitive services to promote the health and wellbeing of people who have been tortured or who have suffered refugee related trauma prior to migrating to Australia. Find out more :...
Ethnic Communities Council of Queensland Australian Multicultural Foundation Settlement Council of Australia Centre for Cultural Diversity in Ageing Federation of Ethnic Communities’ Councils of Australia
The Queensland Disaster Management website and the Get Ready website have a range of information and useful resources that can assist you to plan and prepare for an emergency. As part of your preparedness and planning for weather events, access regular weather forecast updates from the Bureau of...
Australia's justice system provides a unique and challenging environment dealing frequently with cross-cultural issues. The responsiveness of courts and tribunals to culturally and linguistically diverse communities is a measure of society's commitment to equal access to the law for all. This...
This discussion paper from the QAIWG explores whether an organisation requires an interpreter or bi-cultural support worker and the difference between the two; the standards and considerations to be made when booking an interpreter; and what to do when a credentialed interpreter is not available...
The Language service needs of women in regional and rural Queensland survey gathers information from non-government community social service organisations on the language needs of Aboriginal, Torres Strait Islander, migrant and refugee women and women with a disability in regional and rural...
The Queensland Accessing Interpreters Working Group (QAIWG) is a coalition of non-government organisations concerned with equitable service provision of people from culturally and linguistically diverse communities in Queensland. The working group has provided significant input to the development...
The Community Resource Handbooks were launched by Volunteering Queensland on 12 May 2015. They consolidate the knowledge gained through Volunteering Queensland's community leadership work with more than 2,000 community groups over the past fifteen years. The handbooks are aimed at small to medium...
The Directory of migrant and refugee women's groups was compiled with input from CAMS and LAMP workers across Queensland. It provides a ready network of contacts for organisations that wish to share information with women and families in culturally and linguistically diverse communities. These are...
A report by Diversity Council Australia (DCA) and Deakin University has found that the Boards of Australian companies are becoming more culturally diverse but they are still not reflecting the diversity of the broader Australian community. Read more
The Federation of Ethnic Communities’ Councils of Australia (FECCA) recently undertook a project through its Women's Advisory Committee, to explore and share the amazing stories of Australian women from culturally and linguistically diverse (CALD) backgrounds. Prepared in inter-generational pairs,...
Lisa Toh shares some tips for making your organisation accessible for multi-cultural clients and for working with interpreters. Click the image below to listen to access the podcast.


All service providers operating in Queensland are required to comply with the Queensland Anti-Discrimination Act 1991 . The Queensland Civil and Administrative Tribunal (QCAT) has jurisdiction to hear and decide complaints about contraventions of this Act. Frequently Asked Questions There are also...
There are a range of legal structures which may be suitable for Queensland not-for-profit community groups. The four main options are: an incorporated association: Associations Incorporation Act 1981 (QLD) and Associations Incorporation Regulation 1999 (QLD) a company limited by guarantee:...
Dr Kamil Shah, QCOSS Senior Policy Officer
Dr Kamil Shah, QCOSS Senior Policy Officer

A joint QCOSS and PeakCare one-day workshop will explore the many aspects of cultural inclusion in a community service setting on 15 February.

Attendees will gain a better understanding of the strengths of culturally diverse communities and how to appropriately include people from...

Tiffany Tento, QCOSS

Queensland communities are being encouraged to be part of the solution and help put an end to family violence, as part of this year’s Domestic and Family Violence Prevention Month in May.

Minister for the Prevention of Domestic and Family Violence Shannon Fentiman has called on all...

Queensland Council of Social Service

The Queensland Council of Social Service (QCOSS) recently released a new report revealing the interrelated nature of poverty and disadvantage, highlighting key areas in Queensland which need to be addressed with better targeted programs, policies and investment.


Embrace training for kindergarten educators
Cherie Lamb, Queensland Council of Social Service

The EMBRACE Culture in Kindy Program aims to increase kindergarten participation for children from Aboriginal and Torres Strait Islander and Culturally and Linguistically Diverse backgrounds in Queensland.

Our ‘Embracing cultural diversity in...

Multicultural hands
Grazia Catalano, Multicultural Policy Officer, QCOSS

The Queensland Government has just released some excellent policy documents on the Cultural Diversity Policy and the ...

Volunteering ACT
Tiffany Tento, Queensland Council of Social Service

Volunteering ACT's pilot project, the Inclusive Volunteering Program, provides support to facilitate vulnerable people into volunteering placements, to increase social and economic participation in the broader community...

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