Cost of living pressures impact many Queenslanders, particularly those on low incomes who may be experiencing poverty and disadvantage.

The cost of essential services, such as electricity, water, telecommunications and public transport, has a significant impact on low-income households, who typically spend a higher proportion of their income on essentials.

QCOSS tracks the cost of living over time for a number of example households through our Cost of Living reports.

On these pages you will find information, factsheets, links and news items to assist you in helping your clients maintain access to affordable essential services, and keep you up-to-date on changes that may affect you or your clients. The information covers:

  • Financial and budgeting tips

  • Electricity and gas bills

  • Water bills

  • Transport information

  • Telecommunications information

  • Emergency relief

Worried senior man reading a bill
Queensland couples who rely on the age pension and rent in the private market are at the greatest risk of living in poverty compared to other seniors, according to the Queensland Council of Social Service’s (QCOSS) latest Cost of Living Report QCOSS’ third Cost of Living Report – Special Edition:...
2015 QCOSS State Conference - Individuals building thriving communities 13 and 14 October 2015 Brisbane Convention & Exhibition Centre Visit the conference website to learn more about the conference. Register here to be part of this exciting two-day event DAY ONE – TUESDAY 13 OCTOBER This year...
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QCOSS is partnering with CitySmart on a Low Income Energy Efficiency Program: Reduce Your Juice. The program is designed to help young adult renters learn how to reduce their energy use and save money on energy bills through a smartphone app. Participants can earn rewards just by playing the games...
Hon Curtis Pitt MP
On 17 July the Honourable Curtis Pitt MP, Treasurer, Minister for Employment and Industrial Relations and Minister for Aboriginal and Torres Strait Islander Partnerships, spoke about the state budget and how it will impact on the community service sector at the QCOSS State Budget Breakfast. You can...
Individuals building thriving communities
Registrations for the 2015 QCOSS State Conference are now open and the full program is also available. This year the QCOSS conference will be presented in two exciting formats – day one will be a conference day of plenary sessions and concurrent content, while day two will be presented in a series...
Worried senior man with bill
Do you assist clients struggling with energy bills and want to learn more about how you can help them and what assistance is available? Do you want to be involved in a conversation about energy issues in your region? If you are a frontline worker for a community organisation who assists clients...
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From 1 July 2015 electricity customers will have greater protection and residents in south-east Queensland will have more support to help them shop around between electricity retailers, with the introduction of the National Energy Customer Framework (NECF). While residential customers won't notice...
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The 2016 Australian of the Year Awards are now open for nomination. Each year our nation celebrates the achievement and contribution of eminent Australians through the Australian of the Year Awards by profiling leading citizens who are role models for us all. They inspire us through their...
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The Queensland Competition Authority (QCA) has released its final decision on regulated retail electricity prices for 2015-16. Overall a residential customer with typical consumption on the main residential tariff (tariff 11) can expect a reduction of around $7 or 0.5% in their 2015-16 annual bill...
ACCAN logo
The Australian Communications Consumer Action Network (ACCAN) has launched an online hardship portal that has a range of resources to assist people who may be experiencing tough times and finding it hard to pay their phone or internet bills. The portal is designed for financial counsellors as well...

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