Cost of living pressures impact many Queenslanders, particularly those on low incomes who may be experiencing poverty and disadvantage.

The cost of essential services, such as electricity, water and public transport has a significant impact on low-income households, who typically spend a higher proportion of their income on essentials.

QCOSS tracks the cost of living over time for a number of example households through our Cost of Living reports.

On these pages you will find information, factsheets, links and news items to assist you in helping your clients maintain access to essential services, and keep you up-to-date on changes that may affect you or your clients. The information covers:

  • General financial and budgeting advice

  • Electricity and gas bills

  • Water bills

  • Transport information

  • Telecommunications information

  • Emergency relief

If you are interested in getting more information, QCOSS is available to provide community organisations with hands-on advice and workshops to help you support your clients struggling with electricity and water bills. If you are interested in participating in a workshop or would like to join our mailing list, please drop us a line at essentially-fair@qcoss.org.au or call 07 3004 6900.

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On 17 July the Honourable Curtis Pitt MP, Treasurer, Minister for Employment and Industrial Relations and Minister for Aboriginal and Torres Strait Islander Partnerships, spoke about the state budget and how it will impact on the community service sector at the QCOSS State Budget Breakfast. You can...
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Do you assist clients struggling with energy bills and want to learn more about how you can help them and what assistance is available? Do you want to be involved in a conversation about energy issues in your region? If you are a frontline worker for a community organisation who assists clients...
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From 1 July 2015 electricity customers will have greater protection and residents in south-east Queensland will have more support to help them shop around between electricity retailers, with the introduction of the National Energy Customer Framework (NECF). While residential customers won't notice...
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The 2016 Australian of the Year Awards are now open for nomination. Each year our nation celebrates the achievement and contribution of eminent Australians through the Australian of the Year Awards by profiling leading citizens who are role models for us all. They inspire us through their...
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The Queensland Competition Authority (QCA) has released its final decision on regulated retail electricity prices for 2015-16. Overall a residential customer with typical consumption on the main residential tariff (tariff 11) can expect a reduction of around $7 or 0.5% in their 2015-16 annual bill...
ACCAN logo
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Do you assist clients struggling with energy bills and want to learn more about how you can help them and what assistance is available? Do you want to be involved in a conversation about energy issues in your region? If you are a frontline worker for a community organisation who assists clients...
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Unitywater, which services the Moreton Bay, Noosa and Sunshine Coast region, has announced that there will be no increase to its water and sewerage fees in the next financial year. The zero per cent increase will apply to Unitywater prices from 1 July 2015 with the exception of trade waste,...
Electricity meter
The Australian Energy Regulator (AER) has released revised Retail Information Guidelines for consultation. The AER proposes a number of amendments to how retailers comply with the Guidelines and the layout, format and content of Energy Price Fact Sheets. The consultation process seeks stakeholder...

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