Cost of living pressures impact many Queenslanders, particularly those on low incomes who may be experiencing poverty and disadvantage.

The cost of essential services, such as electricity, water, telecommunications and public transport, has a significant impact on low-income households, who typically spend a higher proportion of their income on essentials.

QCOSS tracks the cost of living over time for a number of example households through our Cost of Living reports.

On these pages you will find information, factsheets, links and news items to assist you in helping your clients maintain access to affordable essential services, and keep you up-to-date on changes that may affect you or your clients. The information covers:

  • Financial and budgeting tips

  • Electricity and gas bills

  • Water bills

  • Transport information

  • Telecommunications information

  • Emergency relief

Not-for-profit Law has updated its guide to 'The laws of advertising and your community organisation'. The resource provides practical tips to help organisations comply with the laws of advertising and marketing in Australia. Importantly, these laws apply to many fundraising activities of charities...
Queensland Council of Social Service (QCOSS) is thrilled that more than 150,000 Queensland families will receive a rebate on their electricity bills as part of new state government policy. Following recommendations from QCOSS, the existing $330 Electricity Rebate will be extended to include...
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Since 2009 the Queensland household energy survey has provided insights into electricity use, ownership and use of appliances, and energy efficiency behaviours. The information is used to help Energex, Ergon Energy, Powerlink and Energy Queensland assess Queenslanders’ energy use behaviours and...
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You, your clients, colleagues and friends are invited to join us for a free sausage sizzle while learning how to save money on your energy costs. Bring along your electricity bill to find out all you need to know about your energy use, how to read your bill, solar power, find out whether you are...
A major report into telecommunications affordability launched jointly by the Australian Communications Consumer Action Network (ACCAN) and the South Australian Council of Social Service (SACOSS) was launched yesterday. The report highlights concerns about low-income consumers in staying connected...
Switched On Communities
QCOSS is pleased to announce the winners of the Switched On Communities grants funding, made possible by AGL and the Queensland Government. The funding provides targeted programs to assist people who experience disadvantage or financial hardship to get better outcomes in the competitive energy...
QCOSS, in partnership with Tenants Queensland and QShelter, has secured funding from Energy Consumers Australia to undertake research into the energy issues for tenants in Queensland. The research will consider energy consumer issues for households living in a variety of rental tenure arrangements...
Legal Aid Queensland and the Queensland Council of Social Service (QCOSS) invite you to an information forum/webinar to learn more about essential services, help available and how workers can connect their clients to the right services when things don’t go as expected. People who are financially...
Shopping around for a better electricity deal can be worthwhile for consumers in South East Queensland but it is important to be well informed. The Queensland Consumers Association and the Queensland Council of Social Service have put together the following tips to assist SEQ consumers to shop...
On Monday 29 August 2016, Q & A hosted a panel discussion on the social determinants of health. The panelists were: Cassandra Goldie, Head of Australian Council of Social Service; Warren Mundine, Chair of the Indigenous Advisory Council; Sir Michael Marmot, President of the World Medical...

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