The Energy and Water Ombudsman Queensland has a range of resources on their website to explain the common tariffs, fees and charges found on electricity, gas and water bills in Queensland.
While some information on water bills is standard, the layout and terminology may differ between water providers. Some water providers and local councils provide advice on how to read their water bills. See the retailers' websites for more information:
- Queensland Urban Utilities (QUU)
- Gold Coast City Council
- Logan City Council
- Redland City Council
QCOSS has released a number of factsheets on essential services, including water factsheets which you can print to hand out to clients.