There are a range of general financial and budgeting resources which can be helpful to assist people manage their bills and cope with the cost of living.
Find a Financial Counsellor
People from all walks of life can find themselves with money problems. Financial counsellors are non-judgmental, qualified professionals who provide information, support and advocacy to people in financial difficulty. Working in community organisations, their services are free, independent and confidential.
To receive free and independent support from a qualified financial counsellor, call the National Debt Helpline on 1800 007 007. To find a financial counsellor in your local area, click here.
You can also refer clients to service providers funded under the Queensland Government Financial Literacy and Resilience Program for assistance with budgeting and financial matters. For a list of service providers, click here.
Financial products and services
Centrepay - If you receive a Centrelink income, you can set up a regular payment arrangement through Centrepay to help manage your ongoing essential expenses. Centrepay helps by helping you pay smaller amounts more frequently towards the cost of essentials.
No Interest Loan Scheme (NILS) - GoodShepherd Microfiancial provides No Interest Loans of up to $1,500 to help people on low incomes cover the cost of essential good and services.
StepUp Loans - GoodShepherd Microfinancial also offers a low-interest loan up to $3,000 for people who may have trouble accessing credit from a bank.
Essentials by AAI - This is a simple product, supported by Good Shepherd Microfinance, which offers low-cost car and contents insurance cover to low income households.
SaverPlus - A matched savings product, offered by ANZ, which assists low income people to develop long term savings habits and reach their savings goals. This products is delivered through community organisations across Australia.
Financial abuse occurs when a partner, friend or family member manipulates your decision-making, or controls access to your money or other property without your consent. It can happen to anyone, no matter how old you are or how much money you have. Click here for more tips and helpful links from the ASIC MoneySmart website.
Financial empowerment for women
Visit the WIRE website for financial information aimed at women.